Contact Center Work From Home Opportunities

If you are looking for a part-time job that allows you to work flexible hours, work from home from anywhere in North America, the Contact Center Work From Home Program might just be what you are looking for.

  • Have your own USB headset
  • Upload and Download internet speeds of 2MB or greater. (Can be tested on http://www.speedtest.net/)
  • PC or laptop that meets the following requirements:
    • Windows XP, Vista 32-bit or 64-bit, Windows 7 or 8 32-bit or 64-bit operating system
    • 5gb hard disc space available (or greater)
    • Pentium 4 or higher processor
    • Network card
    • 2G RAM (minimum)
    • Anti-virus software. (free recommended version is AVG)
Représentant pour les ventes et réservations (travail à domicile) (Posted on 05/24/2016)
Job Description:
Si vous savez faire preuve d’esprit d’équipe, travaillez dur, êtes enthousiaste et avez une bonne attitude, alors une carrière en tant que membre du Service des ventes et réservations, c’est pour vous. Comme membre à distance, vous allez recevoir des appels d’arrivée provenant de clients du Québec. Vous allez également répondre à des demandes de renseignements d’ordre général concernant l’équipement U-Haul ainsi que prendre des réservations pour des camions, des remorques, des dispositifs de remorquage et de l’entreposage U-Haul. Le Service des ventes et réparations est ouvert 24 heures par jour, 7 jours par semaine. Vous devez être capable de travailler un jour de fin de semaine à chaque semaine. Nous offrons une formation payée, des heures flexibles, un emploi secondaire (à temps partiel) et des postes temporaires. Les candidats et candidates devraient avoir de bonnes habiletés verbales, de bonnes capacités d’utilisation de l’ordinateur et du clavier d’ordinateur, une voix claire pour parler ainsi qu’une connaissance générale de la géographie du Canada et des États-Unis. **Il s’agit ici d’un poste de travail à domicile. Donc, lorsque vous télétravaillez à partir de votre domicile, vous devez avoir : votre propre ordinateur, une connexion par câble ou une ligne d’abonné numérique avec accès à haut débit à Internet qui est fiable et votre propre casque-micro (que vous devez acheter si vous n’en avez pas déjà un).**

Requirements
- Candidats ou candidates bilingues (Québécois et anglais), de requis. - Doit être un résidant du Québec.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 8am to 6pm
  • Mon – 11am to 8pm
  • Tue – 11am to 8pm
  • Wed – 11am to 8pm
  • Thu – 11am to 8pm
  • Fri – 12pm to 8pm
  • Sat – 7am to 6pm
Roadside Assistance Agent (Work From Home) (Posted on 05/20/2016)
Job Description:
U-Haul International has immediate openings available for agents in the Roadside Assistance Contact Center. This customer service related position is a great opportunity for someone who is looking to establish a long-term career with a long-standing, stable company. Applicants should be detail oriented, posses outstanding customer service skills and consider themselves to be a problem-solver. This position is suited for individuals who are mechanically inclined or have some general automotive knowledge.

The role includes assisting customers related to accidents and breakdowns of rental equipment. This includes using automated computer systems to help identify basic mechanical troubleshooting, coordinate repair assistance sent to the customer as needed, and provide time-sensitive follow up to ensure quality customer care. Roadside Assistance Agents help customers with a variety of other needs related to the completion of the customer's rental. In addition to working directly with customers, this position will work with vendors who provide roadside assistance, field personnel and management. This position requires keeping detailed written documentation of all work.

Exemplary attendance, as well as excellent listening, verbal and written communication skills are required. Our contact center is open 24/7/365. We offer a professional work environment, paid training and flexible schedules. This is a part-time position.

A background in any type of automotive or emergency dispatch assistance is helpful, but it is not required.

Requirements
We offer 24 hour Roadside Assistance 7 days a week. Exemplary attendance, written and verbal communication is expected. Flexible schedules are available, with paid training and moonlighter employment. Availability to work weekends is required for consideration.

• Provide a consistent positive experience for the customer in any given circumstance.
• Possess good reasoning and decision making skills to properly address Customer needs.
• Compose detailed documentation of events using the customers verbiage to ensure their concerns are addressed accordingly.
• Communication with U-Haul associated service providers and reporting personnel.
• Mechanically inclined individual with a general knowledge of mechanical and automotive skills.
• Must be availability to work weekends and Holidays.

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. Please speak to a recruiter for details regarding all work from home technical requirements.
Education/Training:
• 100% commitment during training is required for a successful career with U-Haul.
• Paid 4 week training
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 10am to 8pm
  • Mon – 10am to 8pm
  • Tue – 10am to 8pm
  • Wed – 10am to 8pm
  • Thu – 10am to 8pm
  • Fri – 10am to 8pm
  • Sat – 10am to 8pm
Storage Sales Representative (Work from Home) (Posted on 05/20/2016)
Job Description:
Storage Specialists receive incoming calls from customers calling regarding the different types of storage that we offer. Storage specialists answer general storage/rental inquiries, accept tenant payments and make reservations for storage rooms, U-Haul trucks, trailers, towing devices, and U-Box portable storage. Storage Specialists answer calls for both company owned stores and our affiliates.


• Moonlighter positions available

Requirements
• Basic keyboarding and computer skills
• Excellent verbal communication and listening skills
• Clear speaking voice
• General knowledge of U.S. geography
• Positive business attitude
• Enjoy working with people
• Applicants must be at least 16 years of age, either currently in school and/or have a high school diploma or GED

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. Please speak to a recruiter for details regarding all work from home technical requirements.
Education/Training:
• Paid Training.
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 6am to 9pm
  • Mon – 6am to 9pm
  • Tue – 6am to 9pm
  • Wed – 6am to 9pm
  • Thu – 6am to 9pm
  • Fri – 6am to 9pm
  • Sat – 6am to 9pm
Customer Service Agent (Work from Home) (Posted on 05/20/2016)
Job Description:
U-Haul is currently hiring committed customer service agents to assist our customers with various inquiries or concerns related to our products and services. Agents will receive incoming calls from customers across the United States and Canada and must be an advocate for our customers and provide professional and courteous service at all times. As a customer service agent you must actively listen to the customers concerns, make informed decisions, and take the proper course of action to come to a positive resolution with the goal of offering a reasonable resolution to the customer, and retaining the customer's current and future business.


This is a moonlighter position, must be available to work at least 32 + hours a week. Ideal candidates will have an open availability (32 hour availability does not mean you will work 32 hours a week).

Requirements
• Experience in Windows-based computer programs with excellent navigational skills is preferred
• At least 6 months of customer service experience is preferred
• Must be motivated with strong work ethic
• Excellent communication and customer service skills

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. Please speak to a recruiter for details regarding all work from home technical requirements.
Education/Training:
The competition for this role is fierce, 100% commitment during training is required for a successful career with U-Haul.

• Paid 4 week training from home
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 7am to 5pm
  • Mon – 6am to 6pm
  • Tue – 6am to 6pm
  • Wed – 6am to 6pm
  • Thu – 6am to 6pm
  • Fri – 8am to 6pm
  • Sat – 6am to 6pm
Center Sales -Reservations Agents (Work from Home) (Posted on 05/20/2016)
Job Description:
Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting/motivated and enthusiastic Center Sales Agents to assist our customers with rental inquiries and making reservations for our trucks, trailers, hitches, towing devices, storage & U-Box units. Enjoy working from the comfort of your home office!

This job might be for you if:

• You enjoy helping people and love being rewarded for your performance
• You thrive in a fast paced sales environment with a focus on quality and attention to detail
• You are enthusiastic and empathetic and love creating an enjoyable experience
• You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
• You communicate efficiently through Instant Messenger
• You can work independently delivering practical solutions and you thrive in a collaborative team environment
• You have the perfect home-office free of distractions and background noise
• You have a good understanding of U.S. geography
• You are willing to commit to our successful 4 week remote training

Join our team today and embark on your home career with ample room for growth and exciting opportunities.


Status:
• Moonlighter hours vary during slow and busy seasons
• $8.25 per hour + bonus

Requirements
• Applicants must be at least 16 years of age, either currently in school and/or have a high school diploma or GED

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. Please speak to a recruiter for details regarding all work from home technical requirements.
Education/Training:
The competition for this role is fierce, 100% commitment during training is required for a successful career with U-Haul.

• Paid 4 week training from home
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 9am to 7pm
  • Mon – 10am to 7pm
  • Tue – 10am to 7pm
  • Wed – 10am to 7pm
  • Thu – 11am to 7pm
  • Fri – 10am to 7pm
  • Sat – 9am to 7pm

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