Contact Center Work From Home Opportunities

If you are looking for a job that allows you to work flexible hours, work from home from anywhere in North America, the Contact Center Work From Home Program might just be what you are looking for.

Center Sales -Reservations Agents (Work from Home) (Posted on 08/29/2016)
Description:
Looking for a competitive and challenging position that rewards you for your efforts?

Want a moonlighter job working from home?

Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting/motivated and enthusiastic Center Sales Agents to assist our customers with rental inquiries and making reservations for our trucks, trailers, hitches, towing devices, storage & U-Box units. Enjoy working from the comfort of your home office!

This job might be for you if:

• You enjoy helping people and love being rewarded for your performance
• You thrive in a fast paced sales environment with a focus on quality and attention to detail
• You are enthusiastic and empathetic and love creating an enjoyable experience
• You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
• You communicate efficiently through Instant Messenger
• You can work independently delivering practical solutions and you thrive in a collaborative team environment
• You have the perfect home-office free of distractions and background noise
• You have a good understanding of U.S. geography
• You are willing to commit to our successful 4 week remote training


Status:
• Moonlighter hours vary during slow and busy seasons
• $8.25 per hour + bonus

Requirements
• Applicants must be at least 16 years of age, either currently in school and/or have a high school diploma or GED

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher.
Education/Training:
The competition for this role is fierce, 100% commitment during training is required for a successful career with U-Haul.

• Paid 4 week training from home
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – NA
  • Mon – 5am to 5pm
  • Tue – 5am to 5pm
  • Wed – 5am to 5pm
  • Thu – 5am to 5pm
  • Fri – 5am to 5pm
  • Sat – 5am to 5pm
Storage Sales Representative (Work from Home) (Posted on 08/29/2016)
Description:
Storage Specialists receive incoming calls from customers calling regarding the different types of storage that we offer. Storage specialists answer general storage/rental inquiries, accept tenant payments and make reservations for storage rooms, U-Haul trucks, trailers, towing devices, and U-Box portable storage. Storage Specialists answer calls for both company owned stores and our affiliates.


• Moonlighter positions available

Requirements
• Basic keyboarding and computer skills
• Excellent verbal communication and listening skills
• Clear speaking voice
• General knowledge of U.S. geography
• Positive business attitude
• Enjoy working with people
• Applicants must be at least 16 years of age, either currently in school and/or have a high school diploma or GED

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher
Education/Training:
• Paid Training.
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 6am to 9pm
  • Mon – 6am to 9pm
  • Tue – 6am to 9pm
  • Wed – 6am to 9pm
  • Thu – 6am to 9pm
  • Fri – 6am to 9pm
  • Sat – 6am to 9pm
Roadside Assistance Agent (Work From Home) (Posted on 08/29/2016)
Description:
The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls. This position will be working at our contact center in downtown Phoenix. Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. This position prefers an individual that is mechanically inclined or has a general knowledge of mechanical and automotive skills. Your primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.

Requirements
We offer 24 hour Roadside Assistance 7 days a week. Exemplary attendance, written and verbal communication is expected. Flexible schedules are available, with paid training and moonlighter employment. Availability to work weekends is required for consideration.

• Provide a consistent positive experience for the customer in any given circumstance.
• Possess good reasoning and decision making skills to properly address Customer needs.
• Compose detailed documentation of events using the customers verbiage to ensure their concerns are addressed accordingly.
• Communication with U-Haul associated service providers and reporting personnel.
• Mechanically inclined individual with a general knowledge of mechanical and automotive skills.
• Must be availability to work weekends and Holidays.

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher
Education/Training:
• 100% commitment during training is required for a successful career with U-Haul.
• Paid 4 week training
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 10am to 8pm
  • Mon – 10am to 8pm
  • Tue – 10am to 8pm
  • Wed – 10am to 8pm
  • Thu – 10am to 8pm
  • Fri – 10am to 8pm
  • Sat – 10am to 8pm
Hitch Central Agent (Work From Home) (Posted on 08/29/2016)
Description:
The Hitch Central team is a specialized group within the U-Haul Contact Center and we are looking for agents to work from their homes and answer incoming calls and provide technical support and assistance with regards to our hitch products and services. Applicants must have good communication skills, and a good grasp of United States geography. Three weeks of one on one training will be provided at our corporate headquarters.

• No prior experience with hitches is necessary

Requirements
• Must have a commitment to quality customer service
• Possess courteous and professional phone skills
• Positive and professional demeanor
• Be able to work independently
• Excellent verbal and written communication skills
• Ability to effectively handle multiple tasks in a fast paced environment
• Must have mechanical aptitude and ability to learn all aspects of hitch installations

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 8am to 6pm
  • Mon – 12pm to 8pm
  • Tue – 12pm to 8pm
  • Wed – 12pm to 8pm
  • Thu – 12pm to 8pm
  • Fri – 12pm to 8pm
  • Sat – 8am to 6pm
Représentant pour les ventes et réservations (travail à domicile) (Posted on 08/16/2016)
Description:
Si vous savez faire preuve d’esprit d’équipe, travaillez dur, êtes enthousiaste et avez une bonne attitude, alors une carrière en tant que membre du Service des ventes et réservations, c’est pour vous.

Comme membre à distance, vous allez recevoir des appels d’arrivée provenant de clients du Québec. Vous allez également répondre à des demandes de renseignements d’ordre général concernant l’équipement U-Haul ainsi que prendre des réservations pour des camions, des remorques, des dispositifs de remorquage et de l’entreposage U-Haul. Le Service des ventes et réparations est ouvert 24 heures par jour, 7 jours par semaine. Vous devez être capable de travailler un jour de fin de semaine à chaque semaine.

Nous offrons une formation payée, des heures flexibles, un emploi secondaire (à temps partiel) et des postes temporaires. Les candidats et candidates devraient avoir de bonnes habiletés verbales, de bonnes capacités d’utilisation de l’ordinateur et du clavier d’ordinateur, une voix claire pour parler ainsi qu’une connaissance générale de la géographie du Canada et des États-Unis. **Il s’agit ici d’un poste de travail à domicile. Donc, lorsque vous télétravaillez à partir de votre domicile, vous devez avoir : votre propre ordinateur, une connexion par câble ou une ligne d’abonné numérique avec accès à haut débit à Internet qui est fiable et votre propre casque-micro (que vous devez acheter si vous n’en avez pas déjà un).**

Requirements
- Candidats ou candidates bilingues (Québécois et anglais), de requis. - Doit être un résidant du Québec.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 8am to 6pm
  • Mon – 11am to 8pm
  • Tue – 11am to 8pm
  • Wed – 11am to 8pm
  • Thu – 11am to 8pm
  • Fri – 12pm to 8pm
  • Sat – 7am to 6pm
Customer Service Agent (Work from Home) (Posted on 08/16/2016)
Description:
Looking for work-life balance?

Do you want to avoid traffic jams and work in a comfortable environment?


Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting, self-motivated and enthusiastic Customer Service Agents to assist our customers with rental equipment issues.

Enjoy working from the comfort of your home office! No selling required!

This job might be for you if:

• You enjoy helping people during stressful times
• You thrive in a fast paced virtual environment with a focus on quality and attention to detail
• You are enthusiastic and empathetic and love creating an enjoyable experience
• You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
• You communicate efficiently through Instant Messenger
• You can work independently delivering practical solutions and you thrive in a collaborative team environment
• You have the perfect home-office free of distractions and background noise
• You like U.S. geography and finding different locations on the map
• You are willing to commit to our successful 4 week remote training

Join our team today and embark on your home career with ample room for growth and exciting opportunities!


This is a moonlighter position, must be available to work at least 32 + hours a week. Ideal candidates will have an open availability (32 hour availability does not mean you will work 32 hours a week).

Requirements
• Experience in Windows-based computer programs with excellent navigational skills is preferred
• At least 6 months of customer service experience is preferred
• Must be motivated with strong work ethic
• Excellent communication and customer service skills

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher
Education/Training:
The competition for this role is fierce, 100% commitment during training is required for a successful career with U-Haul.

• Paid 4 week training from home
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 7am to 5pm
  • Mon – 6am to 6pm
  • Tue – 6am to 6pm
  • Wed – 6am to 6pm
  • Thu – 6am to 6pm
  • Fri – 8am to 6pm
  • Sat – 6am to 6pm
Submit your résumé for the jobs selected above.