Contact Center Work From Home Opportunities

If you are looking for a job that allows you to work flexible hours, work from home from anywhere in North America, the Contact Center Work From Home Program might just be what you are looking for.

Représentant pour les ventes et réservations (travail à domicile) (Posted on 05/12/2017)
Description:
Si vous savez faire preuve d’esprit d’équipe, travaillez dur, êtes enthousiaste et avez une bonne attitude, alors une carrière en tant que membre du Service des ventes et réservations, c’est pour vous.

Comme membre à distance, vous allez recevoir des appels d’arrivée provenant de clients du Québec. Vous allez également répondre à des demandes de renseignements d’ordre général concernant l’équipement U-Haul ainsi que prendre des réservations pour des camions, des remorques, des dispositifs de remorquage et de l’entreposage U-Haul. Le Service des ventes et réparations est ouvert 24 heures par jour, 7 jours par semaine. Vous devez être capable de travailler un jour de fin de semaine à chaque semaine.

Nous offrons une formation payée, des heures flexibles, un emploi secondaire (à temps partiel) et des postes temporaires. Les candidats et candidates devraient avoir de bonnes habiletés verbales, de bonnes capacités d’utilisation de l’ordinateur et du clavier d’ordinateur, une voix claire pour parler ainsi qu’une connaissance générale de la géographie du Canada et des États-Unis. **Il s’agit ici d’un poste de travail à domicile. Donc, lorsque vous télétravaillez à partir de votre domicile, vous devez avoir : votre propre ordinateur, une connexion par câble ou une ligne d’abonné numérique avec accès à haut débit à Internet qui est fiable et votre propre casque-micro (que vous devez acheter si vous n’en avez pas déjà un).**

Requirements
- Candidats ou candidates bilingues (Québécois et anglais), de requis. - Doit être un résidant du Québec.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 8am to 6pm
  • Mon – 11am to 8pm
  • Tue – 11am to 8pm
  • Wed – 11am to 8pm
  • Thu – 11am to 8pm
  • Fri – 12pm to 8pm
  • Sat – 7am to 6pm
Hitch Central Agent (Posted on 05/12/2017)
Description:
The Hitch Central team is a specialized group within the U-Haul Call Center and we are looking for agents to work from their homes and answer incoming calls and provide technical support and assistance with regards to our hitch products and services. Applicants must have good communication skills, and a good grasp of United States geography. Three weeks of one on one training will be provided at our corporate headquarters.

• No prior experience with hitches is necessary

Requirements
• Must have a commitment to quality customer service
• Possess courteous and professional phone skills
• Positive and professional demeanor
• Be able to work independently
• Excellent verbal and written communication skills
• Ability to effectively handle multiple tasks in a fast paced environment
• Must have mechanical aptitude and ability to learn all aspects of hitch installations

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher
Work Environment:
This is a work at home position.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 5am to 3pm
  • Mon – 4am to 2pm
  • Tue – 4am to 2pm
  • Wed – 4am to 2pm
  • Thu – 4am to 2pm
  • Fri – 4am to 2pm
  • Sat – 4am to 2pm
Contact Center/Call Center Jobs (Posted on 05/05/2017)
Description:
U-Haul has been the leader in the do-it-yourself moving industry since 1945. The U-Haul contact center has been providing quality customer care since 1980.

Our state-of-the-art contact center provides a variety of in-bound call support. Call center team members take back-to-back, incoming customer calls and provide customers with general assistance before, during and after their rental.

Positions available include sales and customer service as well as roadside assistance.

Although this is a part-time job we are happy to consider applicants looking for temporary summer employment.

This is an excellent opportunity for students and teachers.

What we are looking for:

•Dependable team player with a positive attitude
•Great customer service skills
•Excellent communication skills and a clear speaking voice
•Excellent computer skills and ability to navigate multiple programs at once
•Basic typing skills
•Basic knowledge of geography

What we have to offer:

•Positions on-site at our Corporate headquarters in central Phoenix, AZ
•Positions at-home
•Flexible schedules
•Accelerated paid training
•Professional, fast-paced environment
•Incoming calls only. No cold calls
•Benefits for part-time employees
•Advancement opportunities

Status:
•Part-time / Moonlighter
•Temporary / Summer employment is also available

Requirements
  • Experience in Windows-based computer programs with excellent navigational skills is preferred
  • At least 6 months of customer service experience is preferred
  • Must be motivated with strong work ethics
  • Excellent communication and customer service skills
  • No selling required.

  • Technical requirements that must be maintained at all times for any work from home position:

    •A non-wireless USB headset. A USB headset is required to be compatible with the phone system
    •Broadband/high speed internet delivered to the home via a wired connection and a wired connection to the PC/Laptop inside the home. ISP Speeds: MINIMUM: 2MB upload 5MB download. RECOMMENDED: 5MB upload, 10MB download. PING below 70
    •PC/Laptop: Windows 7, 8 or 10, 32-bit or 64-bit. 4G RAM (minimum) 8G RAM (preferred) with 5GB hard disc space available (or greater). Core i3, equivalent or higher. Ethernet port or network adapter (for wired connection), Windows personal firewall
    •Install/use the Company provided anti-virus software. When connected to VPN anti-virus policies are governed by UHI. When not connected to VPN anti-virus policies are governed by the user. This is a PCI (Payment Card Industry) compliance requirement.

    The following are not allowed for any work from home position due to security, compatibility or performance concerns:

    •A wireless internet connection. A wireless Internet service (Ex: mobile hot-spot/tethering, satellite, last-mile). Windows XP or Vista operating system. A Celeron or Pentium processor. A rental or public computer/laptop. A public internet connection. May not have any other anti-virus programs installed/running other than the Company provided anti-virus software. Using non-work related programs while working.


    This is a part time position, must be available to work at least 25 plus hours a week. Ideal candidates will have an open availablity.
    (25 hour availability does not mean you will work 25 hours a week)
    Education/Training:
  • Applicants must be at least 16 years of age currently be in school and/or have a high school diploma or GED
  • We offer paid training
  • Prior customer service, sales and/or contact center experience is helpful but not required
  • For roadside assistance mechanical knowledge is helpful but not required
  • Work Environment:
    This is a work at home position.
    Work Status:
    Moonlighter
    Seasonal Center Sales -Reservations Agents (Posted on 05/05/2017)
    Description:
    Great for students, teachers or anyone looking for a temporary position. Must be available for 8 - 14 weeks during the months of May through August. Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting/motivated and enthusiastic Center Sales Agents to assist our customers with rental inquiries and making reservations for our trucks, trailers, hitches, towing devices, storage & U-Box units. Enjoy working from the comfort of your home office!

    This job might be for you if:

    • You enjoy helping people and love being rewarded for your performance
    • You thrive in a fast paced sales environment with a focus on quality and attention to detail
    • You are enthusiastic and empathetic and love creating an enjoyable experience
    • You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
    • You communicate efficiently through Instant Messenger
    • You can work independently delivering practical solutions and you thrive in a collaborative team environment
    • You have the perfect home-office free of distractions and background noise
    • You have a good understanding of U.S. geography
    • You are willing to commit to our successful 4 week remote training

    Join our team today and embark on your home career with ample room for growth and exciting opportunities.


    Status: $10 per hour + bonus

    • Seasonal 8-14 weeks (May - August)

    Requirements
    • Applicants must be at least 16 years of age, either currently in school and/or have a high school diploma or GED

    Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop with Windows 7, 8 or 10. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. • Minimum RAM required 4G minimum and 8G recommended with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher.
    Education/Training:
    The competition for this role is fierce, 100% commitment during training is required for a successful career with U-Haul.

    • Paid 4 week training from home
    Work Environment:
    This is a work at home position.
    Work Status:
    Temporary/Seasonal
    Hours Needed:
    (These hours may change based on business needs)
    • Sun – 6am to 5pm
    • Mon – 6am to 5pm
    • Tue – 6am to 5pm
    • Wed – 6am to 5pm
    • Thu – 6am to 5pm
    • Fri – 6am to 5pm
    • Sat – 6am to 5pm
    Submit your résumé for the jobs selected above.