Contact Center Work From Home Opportunities

If you are looking for a job that allows you to work flexible hours, work from home from anywhere in North America, the Contact Center Work From Home Program might just be what you are looking for.

Représentant pour les ventes et réservations (travail à domicile) (Posted on 06/19/2017)
Description:
Si vous savez faire preuve d’esprit d’équipe, travaillez dur, êtes enthousiaste et avez une bonne attitude, alors une carrière en tant que membre du Service des ventes et réservations, c’est pour vous.

Comme membre à distance, vous allez recevoir des appels d’arrivée provenant de clients du Québec. Vous allez également répondre à des demandes de renseignements d’ordre général concernant l’équipement U-Haul ainsi que prendre des réservations pour des camions, des remorques, des dispositifs de remorquage et de l’entreposage U-Haul. Le Service des ventes et réparations est ouvert 24 heures par jour, 7 jours par semaine. Vous devez être capable de travailler un jour de fin de semaine à chaque semaine.

Nous offrons une formation payée, des heures flexibles, un emploi secondaire (à temps partiel) et des postes temporaires. Les candidats et candidates devraient avoir de bonnes habiletés verbales, de bonnes capacités d’utilisation de l’ordinateur et du clavier d’ordinateur, une voix claire pour parler ainsi qu’une connaissance générale de la géographie du Canada et des États-Unis. **Il s’agit ici d’un poste de travail à domicile. Donc, lorsque vous télétravaillez à partir de votre domicile, vous devez avoir : votre propre ordinateur, une connexion par câble ou une ligne d’abonné numérique avec accès à haut débit à Internet qui est fiable et votre propre casque-micro (que vous devez acheter si vous n’en avez pas déjà un).**

Requirements
- Candidats ou candidates bilingues (Québécois et anglais), de requis. - Doit être un résidant du Québec.
Work Status:
Moonlighter
Hours Needed:
(These hours may change based on business needs)
  • Sun – 8am to 6pm
  • Mon – 11am to 8pm
  • Tue – 11am to 8pm
  • Wed – 11am to 8pm
  • Thu – 11am to 8pm
  • Fri – 12pm to 8pm
  • Sat – 7am to 6pm
Contact Center/Call Center Jobs (Posted on 06/19/2017)
Description:
U-Haul has been the leader in the do-it-yourself moving industry since 1945. The U-Haul contact center has been providing quality customer care since 1980.

Our state-of-the-art contact center provides a variety of in-bound call support. Call center team members take back-to-back, incoming customer calls and provide customers with general assistance before, during and after their rental.

Positions available include sales and customer service as well as roadside assistance.

Although this is a part-time job we are happy to consider applicants looking for temporary summer employment.

This is an excellent opportunity for students and teachers.

What we are looking for:

•Dependable team player with a positive attitude
•Great customer service skills
•Excellent communication skills and a clear speaking voice
•Excellent computer skills and ability to navigate multiple programs at once
•Basic typing skills
•Basic knowledge of geography

What we have to offer:

•Positions on-site at our Corporate headquarters in central Phoenix, AZ
•Positions at-home
•Flexible schedules
•Accelerated paid training
•Professional, fast-paced environment
•Incoming calls only. No cold calls
•Benefits for part-time employees
•Advancement opportunities

Status:
•Part-time / Moonlighter
•Temporary / Summer employment is also available

Requirements
  • Experience in Windows-based computer programs with excellent navigational skills is preferred
  • At least 6 months of customer service experience is preferred
  • Must be motivated with strong work ethics
  • Excellent communication and customer service skills
  • No selling required.

  • Technical requirements that must be maintained at all times for any work from home position:

    •A non-wireless USB headset. A USB headset is required to be compatible with the phone system
    •Broadband/high speed internet delivered to the home via a wired connection and a wired connection to the PC/Laptop inside the home. ISP Speeds: MINIMUM: 2MB upload 5MB download. RECOMMENDED: 5MB upload, 10MB download. PING below 70
    •PC/Laptop: Windows 7, 8 or 10, 32-bit or 64-bit. 4G RAM (minimum) 8G RAM (preferred) with 5GB hard disc space available (or greater). Core i3, equivalent or higher. Ethernet port or network adapter (for wired connection), Windows personal firewall
    •Install/use the Company provided anti-virus software. When connected to VPN anti-virus policies are governed by UHI. When not connected to VPN anti-virus policies are governed by the user. This is a PCI (Payment Card Industry) compliance requirement.

    The following are not allowed for any work from home position due to security, compatibility or performance concerns:

    •A wireless internet connection. A wireless Internet service (Ex: mobile hot-spot/tethering, satellite, last-mile). Windows XP or Vista operating system. A Celeron or Pentium processor. A rental or public computer/laptop. A public internet connection. May not have any other anti-virus programs installed/running other than the Company provided anti-virus software. Using non-work related programs while working.


    This is a part time position, must be available to work at least 25 plus hours a week. Ideal candidates will have an open availablity.
    (25 hour availability does not mean you will work 25 hours a week)
    Education/Training:
  • Applicants must be at least 16 years of age currently be in school and/or have a high school diploma or GED
  • We offer paid training
  • Prior customer service, sales and/or contact center experience is helpful but not required
  • For roadside assistance mechanical knowledge is helpful but not required
  • Work Environment:
    This is a work at home position.
    Work Status:
    Moonlighter
    Submit your résumé for the jobs selected above.