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2727 North Central Avenue, Phoenix, AZ 85004
U-Haul Corporate Sales is looking for an Account Coordinator to help support the sales force. This individual will take on sales support, administrative, marketing and customer service functions related to our corporate accounts across North America. This person will provide assistance to sales managers and representatives out in the field, allowing them to focus their energy on selling and growing the department.
The successful applicant will have strong verbal and written communication skills, the ability to multi-task, excellent attention to detail and an eagerness to learn.
As a Architecture Imaging Artist, you will be responsible for the design, production, and project completion of U-Haul Rental Facilities as it relates to exterior and interior re-imaging project work. This individual will work under the direct supervision of the Senior Production Director to develop artwork, designs, and documentation, and maintain computer and physical filing systems, as well as other related duties as required. We are looking for a career-minded, growth-oriented individual to make a real impact on our daily operations. U Haul International offers significant opportunities for growth and career advancement, and employees are encouraged to take responsibility for their own careers.
Under the direction of, and working with, the Director of Engineering Services (DES), the Assistant Director of Engineering Services (ADES) is responsible for determining the technical, scientific, and administrative direction of Engineering Services and to ensure that all established objectives are obtained. The ADES will work with and, as directed, take a lead role in one or more of the following areas; overseeing technical assignments including forensic research, product testing, monitoring U-haul facilities for compliance with federal regulations, litigation support, creating instructional materials for customers and employees, and presenting product improvement ideas and proposals to senior management. The ADES will be expected to serve as a corporate representative or spokesperson in a variety of situations including: industry associations, legal proceedings to include depositions, trial and arbitration, media and other public and educational events.
Under the direction of the Supervisor, Network Services, the ideal candidate will be responsible for ordering new lines of service and interfacing with outside internet companies. They will also handles contracts, escalations, billing and other related duties.
U-Haul is seeking a Business Analyst to play a key role within the business to lead in the development of our internal documentation for the primary purpose of translating customer and other business-defined needs into various written work products that can be used by software developers and software testing teams to continually improve the organization’s electronic tools. As a U-Haul Business Analyst, you will take complex technical concepts and communicate them clearly as standard operating procedures. You will gather information on business processes for purposes of translating business needs into technical documentation, business rules, and functional business requirements. Your work will be primarily used to guide software development and software testing. Juggling multiple projects and driving their successful and timely completion is your forte. You enjoy impressing internal clients with your work product and the subsequent benefits that it produces for your client. You will work across teams to collect information, distill and clarify this information, and produce complete documentation that is both easy to follow and easy to use for various audiences. You welcome technical challenges; you strive to develop industry-leading products that create a great user experience within a fast-paced, customer-focused, team-oriented environment. This position reports to the Manager of Technical Writing.
The Collegeboxes’ Operations Account Executive will assist in all aspects of coordinating and executing large and small scale supply distribution, pickups, storage, and deliveries of customers’ items all across North America and shipping throughout the world. Account Executive will help find, train and supervise/direct moving crews; secure and locate parking, storage space, and moving equipment. Assist in mapping and routing for pickups and deliveries. Position will report to Operations Manager and Director. Supervise and provide guidance to our moving vendors, assign jobs to movers, hire movers for specific jobs and help make determination on which moving vendors to keep.
U-Haul International is seeking a Compensation Analyst to assist in wage and salary administration activities involving varied assignments such as writing and evaluating position descriptions and obtaining necessary approvals for implementing salary ranges as determined by the job evaluations. Analyst will research federal, state or provincial laws and interpret, update, and maintain current information concerning laws affecting the compensation function (child labor and minimum wage laws, etc. for the U.S. and Canada.)
The Analyst will also interface regularly both verbally and in writing with U-Haul System members and supervisory personnel, compile and analyze wage, salary, and benefit survey data as needed, and interpret and explain personnel polices as requested by current or former U-Haul System members or authorized outside agencies. Analyst will also perform necessary research to resolve problems as they occur, and analyze, prepare and/or audit periodic reports as requested by Management.
*1-2 years of experience preferred
*Excellent oral and written communications skills
*Working knowledge of various computer software programs including Word and Excel; must be proficient with Excel.
U-Haul is an equal opportunity employer and a drug free environment.
Under the direction of the Supervisor, Field Computer Support, the Computer Support Specialist provides remote support to U-Haul Field sites and/or end users of computer based systems that utilize U-Haul web-based applications.Support includes direction of proper U-Haul procedures via electronic chat, telephone, e-mail, and can include PC and Browser technical assistance as necessary.
U-Haul International, Inc. seeks a highly motivated, organized and outgoing paralegal/legal assistant to join its legal department. The candidate will be responsible for assisting in the corporate subsidiary maintenance program.
Responsibilities will include:
The U-Haul Corporate Cafe is looking for eager to learn part-time individuals with friendly outgoing personalities and excellent customer service skills to work in our cafeteria and catering department serving lunch, prepping food, and washing dishes. If you are a hard working and responsible person who can take initiative, we offer excellent part-time hours for Team members, Monday-Friday, various shifts ranging from 5am- 6pm. This is great for students or anyone looking for a second job, or flexible Moolighter (part time) income. No Weekends, No Holidays, No Nights, FREE Shift Meal. Partial Uniform Provided.
•Able to lift 50 pounds or more assisted or unassisted.
•Be on your feet all day
•If it is an essential function of the job you must be able to work outside in the heat, cold, rain, snow, wind and other elements
•Have or be able to obtain a Maricopa County food handlers card
U-Haul is an equal opportunity employer and a drug free environment.
The U-Haul Corporate Cafe is looking for a hard working individual with friendly outgoing personalities and excellent team work skills to work in our cafeteria and catering department as a dishwasher/stocker. This individual will be responsible for washing dishes, stocking incoming orders, doing general kitchen and storeroom maintenance, and occasionally helping with kitchen prep. If you are responsible and ready to learn, we offer excellent part-time hours, Monday-Friday, various shifts ranging from 5am- 6pm.
This position is great for students and anyone looking for a second job or flexible part time income. No Weekends, No Holidays, No Nights, and a FREE Shift Meal. Partial Uniform Provided.
•Able to lift 50 pounds or more assisted or unassisted.
•Able to be on your feet all day
•If it is an essential function of the job you must be able to work outside in the heat, cold, rain, snow, wind and other elements
•Must have or be able to obtain a Maricopa County food handlers card
U-Haul is an equal opportunity employer and a drug-free environment.
Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting/motivated and enthusiastic Center Sales Agents to assist our customers with rental inquiries and making reservations for our trucks, trailers, hitches, towing devices, storage & U-Box units. Enjoy working from the comfort of your home office!
This job might be for you if:
Join our team today and embark on your home career with ample room for growth and exciting opportunities.
As a Customer Service Agent you will be working from home assisting our customers with various inquiries or concerns related to our products and services.
Agents receive incoming calls from customers across the United States and Canada and will act as an advocate to provide professional and courteous service at all times.
You must actively listen to their concerns, make informed decisions, and take the proper course of action to come to a positive resolution.
Join our team today and embark on your home career with ample room for growth and exciting opportunities!
Individual selected for this position must have good written and verbal communication skills.
Individuals will be responsible for working in various areas of the Equipment Recovery Department (answering phones, taking payments, stolen, overdue, impounded and abandoned equipment). Working with traffic, POS, customers, other departments, jurisdictions and law enforcement.
Description: U-Haul International is seeking a Computer Support/Help Desk Specialist to work in our Field Computer Support department. Under the direction of the Supervisor, the Field Computer Support Specialist provides remote application and technical support to U-Haul field sites and/or end users of the computer based systems that utilize the U-Haul web applications. Support includes direction of proper U-Haul procedures via telephone, electronic chat (Live Help), e-mail and any technical assistance or direction necessary. Candidates must possess good customer service skills and high degree of computer literacy as well as be able to troubleshoot a wide variety of software and hardware issues remotely.
U-Haul International is looking for Roadside Assistance agents to work at our corporate office in Central Phoenix.
This customer service related position is a great opportunity for someone who is looking to establish a long-term career with a long-standing, stable company. Applicants should be detail oriented, posses outstanding customer service skills and consider themselves to be a problem-solver. This position is suited for individuals who are mechanically inclined or have some general automotive knowledge.
The role includes assisting customers related to accidents and breakdowns of rental equipment. This includes using automated computer systems to help identify basic mechanical troubleshooting, coordinate repair assistance sent to the customer as needed, and provide time-sensitive follow up to ensure quality customer care. Roadside Assistance Agents help customers with a variety of other needs related to the completion of the customer's rental. In addition to working directly with customers, this position will work with vendors who provide roadside assistance, field personnel and management. This position requires keeping detailed written documentation of all work.
Exemplary attendance, as well as excellent listening, verbal and written communication skills are required. Our contact center is open 24/7/365. We offer a professional work environment, paid training and flexible schedules. This is a moonlighter position. Must be able to train at the corporate office.
*Must have 3-6 months call center experience
The Legal Department for U-Haul International, Inc., seeks a highly motivated and responsible Junior of Senior year school student for its Legal Writing Internship Program (the “Intern”). The Program will provide that selected Intern with the opportunity to work with U-Haul Corporate In-House Attorneys and Human Resources. The selected Intern will work closely U-Haul Attorneys on various legal issues including but not limited to: HR Employment / Labor Law, Corporate Law, Dispute Avoidance/Resolution.
Moving Help,a wholly owned subsidiary of U-Haul International is looking for enthusiastic, self-motivated individuals who have excellent written and oral communication skills with a customer service and sales background that can function in a fast paced setting. The Support Specialist will build relationships with the moving helpers by satisfying the business needs of the Moving Helpers and Moving Help. The successful applicant has strong analytical and problem solving skills. Attention to detail is critical and an eagerness to learn is key. Must be able to respond appropriately and resolve problems and issues as they arise, as well as efficiently manage multiple projects.
Under the direction of the Supervisor, Network Services, the ideal candidate will configure, troubleshoot and provide remote assistance for all types of network connections for our folks in the field. Including but not limited to Desktop, telephone and mobile devices.
Under the general direction of the Operations Manager and Director of U-Haul Self-Storage Affiliate Network, we are looking for an enthusiastic, self-motivated individual who will be responsible for coordinating Affiliate activity throughout the activation and conversion process. Frequent contact should be expected either in person, verbal or written with Affiliates. Additionally, they will utilize and prepare management reports. They will work closely with department to develop strategic marketing programs, improve operational efficiencies and interact with senior management. This individual will need to function in a fast-paced setting. Attending occasional industry events may be expected.
This position will be responsible for managing the activity of the Project Coordinators and U-Haul Project Request Process. Along with the project coordinators, you will work and interact with multiple department heads, software developers, IT support and executives. You will be responsible for ensuring that all projects are following the processes from start to finish, supervising the liaison between all stakeholders involved with projects. You will ensure project plans are created along with Gantt charts and project timelines. Along with balancing the incoming work-flow with resources and project assignments on the team, you will be responsible for interviewing and hiring additional staff to manage that workload. You will facilitate coordination with projects to ensure business needs are met and or challenges are overcome in order to see the project’s successful completion. This position reports to the executive vice president of UHI. You will be responsible for managing a team of project coordinators that effectively manage hundreds of development and application projects of all departments. Candidates who have prior knowledge of U-Haul customer and field applications will be strongly considered. Candidates who have education/training and/or experience will also be strongly considered.
Under the direction of the Quality Assurance Lead or IT Manager, contribute to the growth of the organization by testing all software based solutions. Responsible for knowing and understanding the software he/she is testing. Responsible for insuring functionality by utilizing tools to test performance, reliability, find bugs, and any other failures.
Regular contact with other technicians, analysts, developers, designers, database administrators and IT Project Coordinators over the phone or in writing. There may be occasional contact with Marketing Program Managers and/or users who requested the development work.
If you’re a team player, have the ability to take initiative and work well with others then this may be the position for you! The Realtime Coordinator will have several responsibilities including but not limited to;
This recruiter will focus on recruiting and hiring programs that attract quality applicants for the Corporate Office. We are looking for someone with a great attitude and excellent communication and presentation skills. This is a fast pace position that will require organizational skills and multi-tasking ability.
The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls.
Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. This position prefers an individual that is mechanically inclined or has a general knowledge of mechanical and automotive skills. Your primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.
Under the joint direction of the scheduling manager and senior staff, responsible for all matters related to scheduling front-line contact center team members with the goal to achieve all service objectives related to call volume versus staffing. This includes analyzing historical data, monitoring trends related to call volume versus staffing, forecasting call volume and creating advanced work schedules. Must also monitor staffing versus call volume actual results and trends, compare with call volume forecasting and scheduling predictions, and work to adjust future forecasting and scheduling as needed to better and more closely achieve all service objectives.
Candidates for this position will:
Complete daily assignments that include development of internal applications and external content/commerce web applications
Analyze and implement solutions to presented problems while satisfying the user’s needs
Write code that is easily maintainable and highly reliable
Possess the ability to multi-task and prioritize work as necessary
Collaborate with a team to successfully complete projects on time
Social Media Intern - Internship
This position will support the Social Media Office in implementing social media strategies for the U-Haul Company and SuperGraphics social accounts.
This person will work with the social media team to perform industry research particularly as it relates to the online space. This person will need to be experienced in using social media, business writing and research, and be familiar with monitoring key social media terms in order to provide analysis and bench-marking of social media campaigns and online strategies. This position requires the ability to interact with personnel from all levels within the organization.
The U-Haul IT team is looking for a Software Developer needed for a variety of high profile web projects. Candidates must have strong interpersonal skills, organizational ability, and the drive to constantly improve their skill set.
Our internal webteam is looking for a Software Developer needed for a variety of high-profile projects. The candidate will be responsible for daily assignments that include development of internal applications, intranet related development, and external web based, content/commerce driven sites.
U-Haul International is seeking a Web Application Developer/System Analyst for our College Boxes entity located in the Phoenix metropolitan area.
Under the direction of Computer Graphics Manager and Sr. Production Director, the Staff Artist will produce pre and post production artwork, graphics and typesetting work for various Art Department projects such as in-house publications, ads, brochures, manuals, charts, graphics, fleet and facility imaging, as well as Directory Listings advertisements. Must be versatile and willing to perform a variety of tasks in order to meet project deadlines and will assist in the maintenance of department facilities and equipment. Will perform other related duties as required.
U-Haul International and Amerco Real Estate are in need of a Staff Assistant, the ideal candidate will be assisting our reps in Storage Acquisitions. The ideal candidate will perform a variety of clerical and support work for the department, to include incoming phone calls, travel arrangements, order supplies and prepare department correspondence.
AMERCO Real Estate Company is a National Commercial Developer seeking a Structural Engineer to enable construction development in multiple regions of the United States. Provide a full range of professional services including, coordination of structural construction documents and design calculations.
The ideal candidate will have 7+ years experience.
Do you thrive working in a fast paced environment?
Would you enjoy helping people over the phone while working from home?
Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting and enthusiastic U-Box Agents to assist our customers with rental inquiries about our portable units. Enjoy working from the comfort of your home!
We're looking for career-minded, growth-oriented individuals to make a real impact on our daily operations. U-Haul International headquartered in Phoenix, Arizona, offers significant opportunities for growth and career advancement. This position will perform a variety of receptionist and general clerical duties to support the Marketing department. Excellent telephone skills are required; other duties include but are not limited to data entry.
Hours are Monday-Friday 9:30AM-6PM and one Saturday a month from 7:30AM-12:00PM.
Computer Software Experience:
Microsoft Word and Excel
AMERCO Real Estate Company is a National Commercial Developer seeking an Urban Planner who will manage the entire planning, zoning and entitlement process in order to develop a property.
The ideal candidate will have 10 years experience and possess construction management experience.
•Research initial zoning requirements and analyze zoning ordinances for properties.
•Prepare zoning reports.
•Research and analyze zoning ordinances
•Communicate ordinance requirements to management
•Prepare presentations to attend pre-application meetings with various government councils, as well as make presentation to public hearings and neighborhood meetings.
* Architectural drafting ability a plus
U-Haul International, Inc. is seeking a talented & creative Design Intern to join our Digital Design team in Phoenix, Arizona. You can spend a semester (or more!) working closely with our Digital Design team on all sorts of great user experience projects. Here are some of the projects that previous Design Interns have worked on with our team:
Illustrate icons and other artwork assets
Create responsive wireframes
Design the look & feel of a WordPress site
Redesign an existing process to work better
Create infographics for an internal website
Find solutions to complex issues with site navigation
U-Haul International, Inc. is seeking a talented & creative Designer to join our Digital Design team in Phoenix, Arizona. This individual will work closely with the Design Manager to create the User Experience for public-facing websites and internal web applications.
We’re looking for a designer with excellent layout and typography skills that can put together stellar mockups in Illustrator or Photoshop (or both!). That’s not all though - we want to find a designer for our team that understands wireframing and site flow/planning too. If you think of yourself as a problem-solving user experience designer, you might be exactly what we’re looking for!
Take input from management and marketing groups and transform it into beautiful, effective designs
Craft solutions to complex design problems
Generate developer-friendly wireframes that explain a process
Create artwork assets and mockups in Illustrator or Photoshop
The designer that is a good fit for our team will have a passion for their craft and be motivated to stay on top of trends and technological changes. More important than anything else – they’re an Idea person!
Education & Experience:
BS or higher in a design-related field
4+ years of web or related design experience
Portfolio Required for Consideration
Equal Opportunity Employer and Drug-Free Environment
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