U-Haul Corporate Headquarters Career Opportunities

2727 North Central Avenue, Phoenix, AZ 85004

Account Representative

Job Code:
1555   View Details
Description:
    Under the direction of the Supervisor, Credit Administration, the Account Representative will ensure the correct, complete and expeditious processing of payments.

Account Representative- Utility Billing

Job Code:
0814   View Details
Description:
Under the direction of the department manager, this position is responsible for accurately maintaining vendor accounts and researching monthly statement to ensure correct, complete and expeditious processing of payments. Including communication with vendors and company entities, along with heavy research in to vendor detail. Work on various reports and other duties as assigned.

Architectural Draftsman Project Coordinator

Job Code:
1657   View Details
Description:
AMERCO Real Estate Company a sister company to U-Haul International is seeking a Architectural Draftsman Project Manager in our Construction Department. Candidate must be experienced in Commercial Site Plan Design, applying Land Use Codes to effectively perform Site Programming for Buildings, Set Backs, Lot Coverage, FAR, Landscape, Parking, Vehicle and Customer Access.

Business Analyst - U-Haul Self Storage

Job Code:
0330   View Details
Description:
The ideal candidate will work closely with the Director of the U-Haul Self Storage Affiliate Network. This person will be responsible for evaluating analytical reports, developing strategic marketing programs, improving operational efficiencies and interacting with senior management.

Business Publications Coordinator

Job Code:
2369   View Details
Description:
U-Haul International's Contact Center Business Publications Coordinator is responsible for creating and updating training and other support materials. This position is a great opportunity for anyone looking to gain initial experience related to the creation of business publications and training materials.

Center Sales -Reservations Agents (Work from Home)

Job Code:
1786   View Details
Description:
Looking for a competitive and challenging position that rewards you for your efforts?

Want a moonlighter job working from home?

Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting/motivated and enthusiastic Center Sales Agents to assist our customers with rental inquiries and making reservations for our trucks, trailers, hitches, towing devices, storage & U-Box units. Enjoy working from the comfort of your home office!

This job might be for you if:

• You enjoy helping people and love being rewarded for your performance
• You thrive in a fast paced sales environment with a focus on quality and attention to detail
• You are enthusiastic and empathetic and love creating an enjoyable experience
• You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
• You communicate efficiently through Instant Messenger
• You can work independently delivering practical solutions and you thrive in a collaborative team environment
• You have the perfect home-office free of distractions and background noise
• You have a good understanding of U.S. geography
• You are willing to commit to our successful 4 week remote training

Digital Designer Intern

Job Code:
0264   View Details
Description:
U-Haul International, Inc. is seeking a talented & creative Design Intern to join our Digital Design team in Phoenix, Arizona. You can spend a semester (or more!) working closely with our Digital Design team on all sorts of great user experience projects. Here are some of the projects that previous Design Interns have worked on with our team:
  • Illustrate icons and other artwork assets
  • Create responsive wireframes
  • Design the look & feel of a WordPress site
  • Redesign an existing process to work better
  • Create infographics for an internal website
  • Find solutions to complex issues with site navigation
  • Director, Customer Service

    Job Code:
    5644   View Details
    Description:
    This high profile position in the UHI contact center is responsible for the oversight and proper execution of all customer service policy and procedure to ensure the ultimate in customer care both in the contact center and working directly with field operations. Responsible for the overall management and development of the entire customer service Team, and directly managing all customer service managers. This position reports to the contact center vice president and will work with the vice president, directors, senior management and program managers in the contact center regarding the continued development and execution of all customer service related policy and procedure. This position also requires working internally with senior U-Haul executives, the legal department, risk management, republic western, roadside assistance as well as U-Haul field operations and outside vendors.

    The director of customer service will have several responsibilities including but not limited to;

  • Provide front-line oversight of the entire customer service process, including both real-time and on-going management of all processes.
  • Ensure all policy and procedure are followed according to set standards, and all service level goals are met or exceeded.
  • Make program change or enhancement recommendations to the vice president, program managers and senior executives as warranted based on direct oversight of the process.
  • Effectively manage and develop the customer service team managers, including;
  • Setting goals and assisting in the achievement of those goals
  • Evaluating and reviewing work performance
  • Providing guidance and direction regarding the management of all customer service team members to ensure policy, procedure and standards are being met at all times.
  • Assist the vice president and contact center management with the overall development and implementation of all contact center programs, policies and procedures.
  • Assist the legal department, risk management, republic western, roadside assistance, U-Haul field operations with any customer service related issues as needed.
  • Assist customers directly as needed.
  • Complete any projects delegated by the vice president, senior staff or U-Haul executives as needed, including any one-off, temporary or on-going projects as business dictates.
  • Enterprise Monitoring Administrator

    Job Code:
    1628   View Details
    Description:
    We are currently looking to hire a Systems Administrator with Enterprise Monitoring experience. This is an important position within our IT operations department. The position requires an individual with an overall knowledge of IT logical, technical, and monitoring architecture principles, as well as solid interpersonal and communication skills.

    Equipment Citations Specialist

    Job Code:
    2349   View Details
    Description:

    U-Haul International is seeking a hardworking, energetic, team player to join its Equipment Citations group in downtown Phoenix. The ideal candidate will be responsible for following up on citations and fines for parking and tolls to locate, recover and charge the responsible parties. Good communication skills both verbal and written are very important in this role as the ideal candidate will be working with customers, police departments, tow vendors, U-Haul field locations, DMV’s, local jurisdictions and our POS system.

    Front End Software Developer

    Job Code:
    1822   View Details
    Description:
    U-Haul Software Development team is currently seeking a talented, forward-thinking Software Developer to join our front end development team at our corporate office in Phoenix, Arizona.
    The ideal candidate for this position will have at least two years of experience in professional web development, an in depth knowledge of up-to-date web design trends and techniques, excellent written and verbal communication skills with a strong attention to detail.

    In this position the successful candidate will:
  • Develop easy to use, customer-focused websites that work across all platforms and browsers, both web and mobile.
  • Produce web layouts using clean, modern, and standards-compliant HTML and CSS coded by hand.
  • Work with the programming team on integrating designs in ASP.NET and MVC projects.
  • Clearly communicate project details to both technical and non-technical clients in verbal and written form.
  • Work as part of a collaborative team and also independently.
  • Experience working with Visual Studio and TFS is considered a plus.
  • General Laborer

    Job Code:
    0866   View Details
    Description:
    The General Laborer will perform multiple duties to ensure quality work and smoothness of operation.

    Essential Job Functions:
    • Load and unload materials and equipment from work vehicles
    • Assist with construction duties according to job specifics
    • General labor duties essential to job completion
    • Cut grass and help maintain grounds
    • Operate forklift and hand/pallet jacks
    • Clean work area

    Hitch Central Agent (Work From Home)

    Job Code:
    1835   View Details
    Description:
    The Hitch Central team is a specialized group within the U-Haul Contact Center and we are looking for agents to work from their homes and answer incoming calls and provide technical support and assistance with regards to our hitch products and services. Applicants must have good communication skills, and a good grasp of United States geography. Three weeks of one on one training will be provided at our corporate headquarters.

    • No prior experience with hitches is necessary

    IOS Developer

    Job Code:
    1822   View Details
    Description:
    As an IOS Developer at U-Haul, you will be responsible for creating mobile applications that would be used by millions of of people. You will work with a team to build products on the cutting edge of usability, interaction and design. Our ideal candidate is someone who detail-oriented, comfortable taking ownership of their work and effectively searching for creative solutions to the complex problems we encounter.
  • Experience building both native and hybrid iOS applications with Swift..
  • Experience with Apple Push Notification Service.
  • Extensive knowledge of major frameworks like Core Location, Core Automation and Core Data.
  • Knowledge of iOS SDK performance tools and optimization techniques.
  • Experience with multi-threaded programming
  • Experience writing unit tests and testable code.
  • Experience consuming both SOAP and RESTful web services.
  • Excellent Problem solving, Critical thinking and Communication skills preferred.
  • Pointers to mobile apps you've published in the apple store.
  • Experience writing server-side API's
  • IT Project Administrator

    Job Code:
    1628   View Details
    Description:
    IT Project Administrator

    Job Description
    We are currently looking to hire an IT Project Administrator. This position will be a key part of the project planning and execution process.
    Candidates will…
    • Collaborate with IT Management, systems engineers, and technical support team as required.
    • Gather information that is necessary as defined by project planning process.
    • Ensure the coordination of all project activities.
    • Responsible to track project changes and produces updated schedules, as needed with engineering and IT management.
    • Develop and publish communications to those impacted by a project.
    • Actively stay involved with key players and provide accurate project updates.
    • Provide updates on current projects including Executive Dashboards, scheduling, or any potential delays in completion.
    • Escalation of “At Risk” tasks to IT leadership
    • Perform all other business-related duties as assigned.

    Java Developer

    Job Code:
    1822   View Details
    Description:
    U-Haul Operations is seeking an entry Level Java Developer to work in our corporate office located in Phoenix, AZ.
  • Rewrite existing mainframe programs to Java.
  • All development will be batch process and there will not be any UI development.
  • This job does not require mainframe skills.
  • Primary development tool is RDZ.
  • Jr. Financial Analyst

    Job Code:
    0203   View Details
    Description:
      U-Haul International is looking for a Jr. Financial Analyst to prepare thorough and objective analytical reports, forecasts and recommendations in the areas of corporate finance and real estate investment for use by management in the decision making process. The Jr. Analyst will work collaboratively within the financial analysis department to develop financial models and perform real estate valuations on potential acquisitions.
      The Jr. Analyst will:
    • Perform real estate valuation analysis for potential acquisitions.
    • Perform a variety of financial and statistical analysis functions to evaluate ad-hoc project requests.
    • Prepare and distribute weekly company performance reports.
    • Prepare and distribute performance reports for real estate portfolios.
    • Develop and improve financial models.

    Local Search Auditor

    Job Code:
    1849   View Details
    Description:

    About the Local Search/Directory Listings team:

    We provide listing syndication that improves the performance of local search and digital marketing strategies for U-Haul International. The Local Search team produces greater mobile and online visibility and increased in-store foot traffic and sales growth for the dealers and centers. We clean and control location data for use across maps, search engines, social networks, local pages, locators and directories.

    Summary:

    As the Local Search Auditor you will join a dynamic team, working in an ever-changing environment. You will be exposed to, and learn the drivers of a strong local search SEO program. This auditor position will provide key support to initiatives that impact the online performance of the organization. The right candidate will jump into this opportunity with both feet, providing an immediate value add to the Local Search/ Directory Listings team, and in return will gain knowledge and expertise in a growing segment of local search marketing.
  • Audit U-Haul’s location data by reviewing listing information on aggregator or publisher platforms (ex InfoGroup, Google, Bing, Yelp), by refining geo-codes and correcting address inconsistencies based on industries postal standards
  • Format location data into bulk listing files that can be syndicated to Google, Bing, Yahoo, Facebook, Foursquare, Yelp, Factual and Apple Maps on a monthly basis
  • Troubleshoot and resolve any data management discrepancies on publisher sites like inconsistent location data information (ex. Name, address, phone number, Iat long and website)
  • Prepare keyword level analytics for ROI forecasting models to evaluate data management and local search opportunities
  • Support any time-sensitive reporting or local search tasks needed by the Department
  • Network Operations Manager

    Job Code:
    0536   View Details
    Description:
    The Network Operations Manager position is responsible for advising the IT Director in technical and operational function, deployment and maintenance of network systems within the campus as well as any satellite offices that may be a part of the organization.  This is a senior position which is required to fill the role of an SME (subject matter expert) within the Network Operations organization by providing guidance and expert analysis to peers within the IT organization.  You will oversee, and at times, install and troubleshoot network applications and equipment including but not limited to OS's, proprietary applications, firewalls, switches, routers, wireless and all other related networking equipment and applications. Troubleshoot and resolve advanced network problems related to OS, installed applications, user port issues, uplink ports, and other issues as needed.

    Oracle PL/SQL Developer

    Job Code:
    1822   View Details
    Description:
    U-Haul International is seeking a PL/SQL Oracle Programmer to work in our Phoenix, AZ office.
  • Design, develop, implements, and maintains scripts, functions and stored procedures.
  • Photographer

    Job Code:
    0963   View Details
    Description:
    We are looking for a dedicated, enthusiastic person with a positive attitude to join our Audiovisual Production team at U-Haul. The ideal candidate will have 4-5 years of professional experience in photography in a corporate, commercial or news setting.

    Project Coordinator - Architectural Imaging Artist / Illustrator

    Job Code:
    2510   View Details
    Description:
    U-Haul Advertising & Marketing Department seeks creative individuals to develop and produce architectural designs and illustrations for U-Haul Centers and Storage Facilities throughout North America.

  • As part of the U-Haul Team, individuals will review and discuss the best possible marketing schemes to promote U-Haul Products and Services via various architectural design methods, signage, paint coatings, etc.
  • Team Members will produce work on the Mac Platform using Photoshop and Illustrator to create photo-realistic renderings and documentation drawings of what our centers can potentially look like and then provide the means for it to be implemented.


  • Skills:
  • A creative team player with project coordinating skills, communication skills, personal management skills, dependable, strong work values and a positive attitude all while working in a fast-paced deadline-driven environment.
  • Proficient using a Mac computer.
  • Proficient in Photoshop CC and Illustrator CC.
  • Open to travel

  • U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Senior Software Developer

    Job Code:
    1823   View Details
    Description:
    A Software Developer collaborates with their team to build engaging and effective applications for our company’s customers and employees.
    U-Haul is looking for a full-stack Software Developer to join our Technology team. Our company has multiple lines of business within the moving marketplace including truck rentals, car sharing, Moving Help, and retail items to name a few. Our challenge? Develop online applications that make our customer’s experience with our services as remarkable as possible and also support our internal business needs. Do you have the development capabilities to succeed at this task?

    About U-Haul IT Team

    * We offer competitive compensation*
    The technology staff at U-Haul believes that good software and systems designs are integral to serving our customers. Our team of over a hundred inspired software developers work on software systems that range from internal line-of-business applications to customer facing applications such as our online reservation system. We believe that small empowered teams aligned with business leaders can do big things. We also believe in the right tool for the job, not language-as-religion. Our work environment promotes self-management with flexible hours and possible work from home days.

    About the Job

    You’ll be helping us build new and awesome experiences for people using U-Haul for their moving needs. We are looking for full-stack software developers who can contribute to projects using Entity Framework, HTML 5, MVC, WCF, WebAPI, JQuery, ASP.Net, and T-SQL. The teams working on each feature are small (manager, lead developer, a few seniors, and developers), so there is a lot of meaningful collaboration, but we have established career paths and the stability of a large company. Because we are making user facing features, we believe strongly in writing code that is easily maintainable and highly reliable. We need creative individuals who love to problem solve and find ways to continually implement solutions that satisfy user needs.

    About You

    You’re a developer who can turn ideas into extremely fast and reliable code that other people – or you, six months into the future – will find easy to comprehend and modify. You believe in the power of software to positively impact user perception.

    You will be successful in this role if you:
  • Complete daily development assignments that include internal and external applications
  • Analyze and implement solutions to presented problems while satisfying the user’s needs
  • Write code that is easily maintainable and highly reliable
  • Possess the ability to multi-task and prioritize work as necessary
  • Collaborate with a team to successfully complete projects on time
  • Social Media Specialist

    Job Code:
    0964   View Details
    Description:
    The Social Media Department has an immediate opening for a Social Media Specialist. We are looking for a web savvy individual who has a flare for social media with the ability to help grow our brand in the online space, and nurture those supporters into customers.
    As the Social Media Specialist, you will have the opportunity to plan, develop, and maintain current and new social media communications efforts, as well as make recommendations regarding the use of current and future social media channels. You will serve as a representative for U-Haul International and its affiliates in the online community.

    Position Responsibilities:
    • Plan and manage social media campaigns across several different platforms including Facebook, Twitter, YouTube, blogs, Pinterest etc. while keeping in line with company best practices
    • Maintain a robust community while keeping the voice of the brand, participating in dialogue with the customer when appropriate
    • Manage multiple projects relating to the effective use of social media. Provide updates and reviews to management at various levels to educate and inform about social media activities, policies, competition, and achievements
    • Coordinate social media content development, campaigns with other communications projects and event calendar
    • Identify new opportunities to continually improve the social media presence to engage supporters online and nurture them into customers
    • Work with the Art Department as needed, to produce creative for use in social media campaigns Create regular blog posts based on industry and company related events, news, reviews, etc.
    • Perform any other duties as designated by the Social Media Manager

    Software Developer

    Job Code:
    1822   View Details
    Description:
    The U-Haul IT team is looking for a Software Developer needed for a variety of high profile web projects. Candidates must have strong interpersonal skills, organizational ability, and the drive to constantly improve their skill set.

    Software Developer - Front End

    Job Code:
    1823   View Details
    Description:
    U-Haul Software Development team is looking for a Front-End Software Developer needed for a variety of high-profile projects. The candidate will be responsible for daily assignments that include development, support and maintenance of many high-profile websites.

    Candidates should have a minimum of 3 years of experience in front-end software application development utilizing standards based HTML and CSS.

    Software Development Manager

    Job Code:
    1825   View Details
    Description:
    This key team leadership role is responsible for managing and coordinating the resources and processes needed to deliver software releases of company products. This individual will help define the vision and strategy for their development team by driving project initiatives that deliver features, functionality and services to the business.

    Staff Artist - Graphic Designer

    Job Code:
    2523   View Details
    Description:
    The U-Haul Art Department is looking for a Staff Artist that will provide support for various company advertising, instructional and promotional efforts. Artist will develop and create ideas and finish artwork for a variety of mediums (i.e. Architectural, Fleet and Signage renderings, Decals, Signage, Project Design Booklets, Blueprints, Manuals, Brochures, Charts, Ads, ect.). Artist should be familiar with standard concepts, practices and procedures within this particular field. Must be a team player and be versatile and willing to perform in a variety of tasks in order to meet project deadlines and perform other related duties as required. Must have strong organizational skills and assure that assignments are completed within time/monetary constraints.

    Storage Marketing Analyst

    Job Code:
    5780   View Details
    Description:
      Under the direction of the Vice President of Storage and Corporate move, the Storage Marketing Analyst is responsible for establishing and implementing appropriate rate schedules for centers storage facilities to satisfy customer demand, developing and publishing guidelines and implementing strategies to ensure maximum storage occupancy and minimum payment delinquency.

    Storage Sales Representative (Work from Home)

    Job Code:
    1794   View Details
    Description:
    Storage Specialists receive incoming calls from customers calling regarding the different types of storage that we offer. Storage specialists answer general storage/rental inquiries, accept tenant payments and make reservations for storage rooms, U-Haul trucks, trailers, towing devices, and U-Box portable storage. Storage Specialists answer calls for both company owned stores and our affiliates.

    Structural Draftsman Project Coordinator

    Job Code:
    1657   View Details
    Description:
    AMERCO Real Estate Company is a National Commercial Developer seeking a Structural Draftsman that is competent in producing architectural and structural building plans and details for new building construction and renovations of existing buildings for reuse.

    Structural Engineer

    Job Code:
    1657   View Details
    Description:
    U-Haul International is seeking a Structural Engineer to enable construction development in multiple regions of the United States. Provide a full range of professional services including, coordination of structural construction documents, design calculations and CAD drafting. The ideal candidate will have 4+ years experience.

    System Administration

    Job Code:
    1628   View Details
    Description:
    We are looking for someone with a passion, aptitude, and interest in the IT industry specifically relating to Systems Administration. An ideal candidate will specialize in server design, configuration, and maintenance. Microsoft IIS and Vmware experience is highly desired.

    Daily Responsibilities
  • Deploy and maintain system software with specific emphasis on Vmware environments
  • Manage backups and monitor servers for various performance improvements
  • Assist management in establishing operational procedures for new and emerging technology
  • Troubleshoot various problems and provide accurate solutions
  • Candidate should be well versed in Microsoft operating system configuration, Vmware and Microsoft IIS
  • Microsoft SQL Server experience will provide an added benefit
  • Must have strong logic, reasoning, interpersonal skills and attention to detail
  • Excellent written and verbal communication skills
  • Must be able to effectively communicate with staff that has little or no technical knowledge
  • Systems Engineer

    Job Code:
    1676   View Details
    Description:
    U-Haul International is looking to hire an experienced Systems Engineer to support a diverse data-center environment. An ideal candidate will specialize in server design, configuration, and maintenance. This individual will need to have excellent troubleshooting and communication skills and will be able to effectively train lower levels of support.

    Essential Duties
  • Have a high level of Vmware knowledge including Vsan Storage, High Availability and Vmotion technologies
  • Implement virtual and physical servers and manage updates for corporate compliance
  • Monitor Vmware guests using Solarwinds and proactively upgrade to prevent outages
  • Deploy loadbalancing technology for Microsoft IIS and manage production content
  • Manage backups using VEEAM and Symantec software
  • Manage content deployment using MS Team Foundation and Sharepoint services. Work with DevOps to stage the release of production software
  • Work well with a team and delegate responsibility for training needs. Work with the team to provide 27/7/365 support to the enterprise.
  • U-Box Quality Assurance Analyst

    Job Code:
    1818   View Details
    Description:
    Under the direction of the U-Box Project Manager or Quality Assurance Lead, contribute to the growth of the organization by testing all U-Box software based solutions.
  • Responsible for knowing and understanding the software he/she is testing, in addition to the U-Box business rules.
  • Responsible for insuring functionality by utilizing software and hardware tools to test performance, reliability, find bugs, and any other failures as it pertains to the U-Box program.
  • End user testing of all U-Box software developed prior to production.
  • Document software defects in U-Box related systems, using a bug tracking system, and report defects to U-Box management and software developers.
  • Identify, analyze, and document problems with U-Box program function, output, or content.
  • Install, and configure software production environments to allow testing of software performance.
  • Install, maintain, and use software testing tools.
  • Coordinate user or third party testing.
  • Assist U-Box Operations support by reproducing failures and creating new bugs for the development team.
  • Unemployment Compensation Clerk

    Job Code:
    0712   View Details
    Description:
    U-Haul Human Resources is looking for an outstanding, hard-working and responsible Unemployment Clerk to join Team U-Haul!. Under general supervision, the employee works within general methods and procedures and exercises considerable independent judgment to select appropriate courses of action. Complies with federal, state and local legal requirements by studying existing new legislation; enforcing adherence to requirements’ advising management on needed action.
    Claims Processing: the receipt, interpretation, and processing of unemployment insurance claims; analyzes basis for each claim; determines appropriate action and prepare responses in accordance with applicable laws, policies, and regulations; investigates facts regarding claims in response to inquiries.
    Wage Audits: gathering payroll logs and calculating the gross wages earned within the benefit weeks requested by the state.
    Hearings: evaluates, analyzes, and prepares evidence and case documentation for administrative hearings.
    Decision-Making and Problem -Solving: Analyzes claims and supporting factual data within broad guidelines requiring independent judgment. Such as, assisting in determining if a claim should be protested, what and how evidence should be presented, and which claims should be appealed to a state board.
    CONFIDENTIALITY: This position requires regularly working with confidential data.

    Urban Planner

    Job Code:
    1210   View Details
    Description:
    Commercial Developer seeks a Planner/Zoning Analyst. A firm understanding of Planning and Zoning principles is necessary. A Degree in Planning or Architecture a plus. Other combinations of experience and education that meet the minimum qualifications may be submitted. Experience in AutoCad 2005+ is preferable.

    User Experience Designer

    Job Code:
    2353   View Details
    Description:
    Are you a detail oriented designer who has an eye for finding solutions to problems large and small? U-Haul International, Inc. is searching for User Experience professionals to become part of our growing in-house Digital Design Team. We contribute to the design and organization of numerous websites as well as native and web applications. Some of the qualities we're looking for in a UX designer are:

    Vehicle Storage Program Manager

    Job Code:
    2378   View Details
    Description:
    Under the direction of the VP of Storage Operations, responsible for conducting and analyzing market and consumer research surveys reflecting consumer preferences, market penetration and economic, demographic data to furnish U-Haul International management with information upon which to make sound, logical financial business decisions regarding expansion and development of future Vehicle Storage projects.