U-Haul Corporate Headquarters Career Opportunities

2727 North Central Avenue, Phoenix, AZ 85004

Artist - Facility Imaging

Job Code: 2510 View Details View Details

Description: As a Architecture Imaging Artist, you will be responsible for the design, production, and project completion of U-Haul Rental Facilities as it relates to exterior and interior re-imaging project work. This individual will work under the direct supervision of the Senior Production Director to develop artwork, designs, and documentation, and maintain computer and physical filing systems, as well as other related duties as required. We are looking for a career-minded, growth-oriented individual to make a real impact on our daily operations. U Haul International offers significant opportunities for growth and career advancement, and employees are encouraged to take responsibility for their own careers.

Assistant Director of Engineering Services

Job Code: 2299 View Details View Details

Description: Under the direction of, and working with, the Director of Engineering Services (DES), the Assistant Director of Engineering Services (ADES) is responsible for determining the technical, scientific, and administrative direction of Engineering Services and to ensure that all established objectives are obtained. The ADES will work with and, as directed, take a lead role in one or more of the following areas; overseeing technical assignments including forensic research, product testing, monitoring U-haul facilities for compliance with federal regulations, litigation support, creating instructional materials for customers and employees, and presenting product improvement ideas and proposals to senior management. The ADES will be expected to serve as a corporate representative or spokesperson in a variety of situations including: industry associations, legal proceedings to include depositions, trial and arbitration, media and other public and educational events.

Broadband Support Specialist

Job Code: 1295 View Details View Details

Description: Under the direction of the Supervisor, Network Services, the ideal candidate will be responsible for ordering new lines of service and interfacing with outside internet companies. They will also handles contracts, escalations, billing and other related duties.

Business Analyst - Manufacturing

Job Code: 0330 View Details View Details

Description: Description: U-Haul is looking for a self-motivated individual to contribute in the conversion of legacy systems to an SAP based Core Enterprise System (CES) and play a central role in the blueprint design, documentation, and development of Manufacturing systems. Primary responsibility is to provide requirements to the CES Project Team and IT units to address global solutions and data extraction specific processes/inputs/outputs. You must be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is important that you display excellent verbal and written communication and interpersonal skills.

Business Analyst-U-Haul Self Storage Affiliate

Job Code: 1718 View Details View Details

Description:
The Business Analyst will work closely with the Director of the U-Haul Self Storage Affiliate Network.This person will be responsible for evaluating analytical reports, developing strategic marketing programs, improving operational efficiencies and interacting with senior management.


Duties:

  • Prepare and analyze daily/monthly reports
  • Determine data trends and identify reasons for the trend
  • Market research and competitor benchmarking
  • Identify and develop opportunities to grow the Affiliate program

Compensation Analyst

Job Code: 0137 View Details View Details

Description: The U-Haul International Human resources Department is seeking a Compensation Analyst to assist an wage and salary administration activities involving varied assignments such as writing and evaluating position descriptions and obtaining necessary approvals for implementing salary ranges as determined by the job evaluations. Analyst will research federal, state or provincial laws and interpret, update and maintain current information concerning laws affecting the compensation function (child labor and minimum wage laws, etc. for the U.S. and Canada.)

  • The Analyst will also interface regularly both verbally and in writing with U-Haul Team members and supervisory personnel, compile and analyze wage, salary, and benefit survey data as needed. Interpret and explain personnel policies as requested or needed by current of former U-haul Team members or authorized outside agencies. Analyst will also perform necessary research to resolve problems as they occur, as well as analyze, prepare and/or audit periodic reports as requested by Management.
  • Responsible for applying and monitoring the Wage and Salary Program and procedures for compensating AMERCO and its subsidiaries' Team members in the United States (U.S.) and Canada (CN) on a fair and equitable basis. Investigate wage and hour complaints and issues. Prepare and audit various compensation reports on a regular basis, ensuring any discrepancies are corrected. Review duties for new or revise position description(s) and conduct on-site audits of positions as needed. Determine exempt status of position descriptions according to the provisions of the Fair Labor Standards Act (FLSA). Evaluate position description(s) to determine correct labor grade.
  • Be prepared to work closely with all levels of management up to and including Executive Staff, Legal representatives as well as team members in order to meet deadlines, develop and recommend approval of new or revised compensation policies, programs procedures and practices based on research and survey results.
  • Able to build a rapport with U-Haul Team members and supervisory personnel to ensure the lines of communication between Compensation and all areas of U-Haul, both field and Phoenix operations are kept open at all times.
  • Provides internal customer service by analyzing, preparing and/or auditing reports and proposals as requested by management.
  • Must be able to maintain a very high level of confidentiality.

  • Deli / Prep Person - U-Haul Corporate Cafe

    Job Code: 1992 View Details View Details

    Description: The U-Haul Corporate Cafe in Phoenix, AZ is looking for eager to learn individuals with friendly, outgoing personalities and excellent customer service skills to work part-time in our Cafe and Catering Department serving lunch, prepping food, and washing dishes.

    If you are a hard working and responsible person who can take initiative, we offer excellent part-time hours for Team Members: Monday-Friday, with shifts ranging between the hours of 5am-6pm. No Nights, No Weekends, No Holidays!

    This is a great opportunity for students or anyone looking for a second job, or flexible moonlighter (part-time) income. FREE Shift Meal. Partial uniform provided.

    eCenter Sales Agent - Work from Home

    Job Code: 1786 View Details View Details

    Description:

    Looking for a competitive and challenging position that rewards you for your efforts?

    Want a part-time job working from home?

    Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting/motivated and enthusiastic Center Sales Agents to assist our customers with rental inquiries and making reservations for our trucks, trailers, hitches, towing devices, storage & U-Box units. Enjoy working from the comfort of your home office!

    This job might be for you if:

  • You enjoy helping people and love being rewarded for your performance
  • You thrive in a fast paced sales environment with a focus on quality and attention to detail
  • You are enthusiastic and empathetic and love creating an enjoyable experience
  • You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
  • You communicate efficiently through Instant Messenger
  • You can work independently delivering practical solutions and you thrive in a collaborative team environment
  • You have the perfect home-office free of distractions and background noise
  • You have a good understanding of U.S. geography
  • You are willing to commit to our successful 4 week remote training
  • Join our team today and embark on your home career with ample room for growth and exciting opportunities.

    eCustomer Service Agent (Work From Home)

    Job Code: 5641 View Details View Details

    Description: As a Customer Service Agent you will be working from home assisting our customers with various inquiries or concerns related to our products and services.

    Agents receive incoming calls from customers across the United States and Canada and will act as an advocate to provide professional and courteous service at all times.

    You must actively listen to their concerns, make informed decisions, and take the proper course of action to come to a positive resolution.

    Join our team today and embark on your home career with ample room for growth and exciting opportunities!

    Field Computer Support/Help Desk Specialist

    Job Code: 1660 View Details View Details

    Description: Description: U-Haul International is seeking a Computer Support/Help Desk Specialist to work in our Field Computer Support department. Under the direction of the Supervisor, the Field Computer Support Specialist provides remote application and technical support to U-Haul field sites and/or end users of the computer based systems that utilize the U-Haul web applications. Support includes direction of proper U-Haul procedures via telephone, electronic chat (Live Help), e-mail and any technical assistance or direction necessary. Candidates must possess good customer service skills and high degree of computer literacy as well as be able to troubleshoot a wide variety of software and hardware issues remotely.

    In-House Roadside Assistance Agent

    Job Code: 5640 View Details View Details

    Description: U-Haul International is looking for Roadside Assistance agents to work at our corporate office in Central Phoenix. This customer service related position is a great opportunity for someone who is looking to establish a long-term career with a long-standing, stable company. Applicants should be detail oriented, posses outstanding customer service skills and consider themselves to be a problem-solver. This position is suited for individuals who are mechanically inclined or have some general automotive knowledge.

    The role includes assisting customers related to accidents and breakdowns of rental equipment. This includes using automated computer systems to help identify basic mechanical troubleshooting, coordinate repair assistance sent to the customer as needed, and provide time-sensitive follow up to ensure quality customer care. Roadside Assistance Agents help customers with a variety of other needs related to the completion of the customer's rental. In addition to working directly with customers, this position will work with vendors who provide roadside assistance, field personnel and management. This position requires keeping detailed written documentation of all work.

    Exemplary attendance, as well as excellent listening, verbal and written communication skills are required. Our contact center is open 24/7/365. We offer a professional work environment, paid training and flexible schedules. This is a moonlighter position. Must be able to train at the corporate office.


    *Must have 3-6 months call center experience

    Legal Internship

    Job Code: 1772 View Details View Details

    Description: The Legal Department for U-Haul International, Inc., seeks a highly motivated and responsible second or third year law school student for its Legal Internship Program (the “Intern”). The Program will provide that selected Intern with the opportunity to work with U-Haul Corporate In-House Attorneys. The selected Intern will work closely U-Haul Attorneys on various legal issues including but not limited to: Contracts, Real Estate/Zoning, Corporate Law, Dispute Avoidance/Resolution, Tax and Commercial Issues.

    Local Search Auditor

    Job Code: 1847 View Details View Details

    Description: Daily Responsibilities

  • Audit existing listings across local search engines to ensure accuracy in categorization and basic business information.
  • Create business listings for new U-Haul Centers and Dealers across all major local search engines with an emphasis on SEO, consistency, and accuracy.
  • Research Emails: Inquiries regarding an array of issues requiring research of a location's history in order to get to the root of the problem and correct it.
  • Generating a feed containing U-Haul Centers/Dealers that is provided to major Local Search Engines, Directory Publisher, Directory Assistance and Data Aggregator.

  • Network Support Specialist

    Job Code: 1295 View Details View Details

    Description: Under the direction of the Supervisor, Network Services, the ideal candidate will configure, troubleshoot and provide remote assistance for all types of network connections for our folks in the field. Including but not limited to Desktop, telephone and mobile devices.

    Operations Analyst (Storage Affiliate Network)

    Job Code: 1844 View Details View Details

    Description: Description Under the general direction of the Operations Manager and Director of U-Haul Self-Storage Affiliate Network, we are looking for an enthusiastic, self-motivated individual who will be responsible for coordinating Affiliate activity throughout the activation and conversion process. Frequent contact should be expected either in person, verbal or written with Affiliates. Additionally, they will utilize and prepare management reports. They will work closely with department to develop strategic marketing programs, improve operational efficiencies and interact with senior management. This individual will need to function in a fast-paced setting. Attending occasional industry events may be expected.

    Production Assistant

    Job Code: 2508 View Details View Details

    Description: Seeking a dynamic energetic professional to join the busy corporate art team. This position reports directly to the Sr. Production Director and provides support to the advertising agency, which includes some clerical and administrative functions. Responsibilities include: maintaining storage areas, driving trucks with trailers, cleaning and preparing equipment for photo shoots, maintaining project and communication samples, billing and filing, running company errands, and other related duties. Requirements Include: Adobe Photoshop & Illustrator a plus. Must be a self-starter, team player, and be able to multi- task. Must have a valid AZ drivers license. EOE

    Program Manager - Propane UHI Marketing

    Job Code: 5613 View Details View Details

    Description: Under direction of the VP of Retail Sales, the Program Manager drives and supports the U-Haul Propane Sales effort throughout North America
    ~This position calls for an organized, confident and motivated sales and customer service orientated individual. Any candidate must possess the ability to prioritize and multi-task, in support of over 1,100 plus refill and/or exchange locations, online sales and customer support services, in addition to growing social media activity and loyalty campaigns.
    ~The Program Manager works with all levels of U-Haul Company management to gather feedback, communicate programs and develop training that will generate increased sales and ensure proper handling. The Program Manager works with suppliers on behalf of U-Haul companies to arrange for additions and improvements to dispensers and tanks, on top of coordinating inventory, pricing, training and all contractual agreements.
    ~ The Program Manager interacts with clean fuels organizations, understanding that U-Haul Propane Refueling Stations make up a large portion of the North American clean-fueling infrastructure alongside interstate highways and trade routes.

    Program Support Supervisor

    Job Code: 2529 View Details View Details

    Description: We are looking for a career-minded, growth-oriented individual to make a real impact on our daily operations. U-Haul International offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. As a Project Coordinator, you will be responsible for the graphic design and production of all artwork, blueprint documentation, placement drawings, program manuals, etc. in regard to fleet/vehicle and signage imaging. Will work under the Production Director to develop artwork and designs for fleet/vehicle markings, advertising, instructional decals, etc. Will utilize digital printing and decal equipment to produce actual fleet/vehicle markings and physically image fleet/vehicle equipment for mock-up presentations, prototypes and publicity events. Will assist in the maintenance of department equipment and perform other related duties as required.

    Project Coordination Manager

    Job Code: 0539 View Details View Details

    Description: This position will be responsible for managing the activity of the Project Coordinators and U-Haul Project Request Process. Along with the project coordinators, you will work and interact with multiple department heads, software developers, IT support and executives. You will be responsible for ensuring that all projects are following the processes from start to finish, supervising the liaison between all stakeholders involved with projects. You will ensure project plans are created along with Gantt charts and project timelines. Along with balancing the incoming work-flow with resources and project assignments on the team, you will be responsible for interviewing and hiring additional staff to manage that workload. You will facilitate coordination with projects to ensure business needs are met and or challenges are overcome in order to see the project’s successful completion. This position reports to the executive vice president of UHI. You will be responsible for managing a team of project coordinators that effectively manage hundreds of development and application projects of all departments. Candidates who have prior knowledge of U-Haul customer and field applications will be strongly considered. Candidates who have education/training and/or experience will also be strongly considered.

    Quality Assurance Analyst

    Job Code: 2272 View Details View Details

    Description: Under the direction of the Quality Assurance Lead or IT Manager, contribute to the growth of the organization by testing all software based solutions. Responsible for knowing and understanding the software he/she is testing. Responsible for insuring functionality by utilizing tools to test performance, reliability, find bugs, and any other failures. CONTACTS: Regular contact with other technicians, analysts, developers, designers, database administrators and IT Project Coordinators over the phone or in writing. There may be occasional contact with Marketing Program Managers and/or users who requested the development work.

    Realtime Coordinator

    Job Code: 5797 View Details View Details

    Description: If you’re a team player, have the ability to take initiative and work well with others then this may be the position for you!

    The Realtime Coordinator will have several responsibilities including but not limited to;

  • Answer, direct and take messages for external calls made to the department’s direct phone number as well as for internal calls from within the U-Haul Towers.
  • Greeting and assisting any visitors on the floor.
  • Schedule meetings and workshops as needed.
  • Help maintain the department average speed of answer goal (customer hold time) and work with the computer system that helps manage the phones.
  • Work closely with the Intraday Analysts to determine our need for volunteers, text our Flex team as well as making sure Team members are adhering to their schedule.
  • Notify computer support when there are any issues with computers, phones and or programs.
  • Provide support to the management staff and perform clerical duties as needed.
  • Assist customers as needed including taking calls from various contact center phone queues as needed.
  • Roadside Assistance Agent

    Job Code: 5648 View Details View Details

    Description: The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls.

    Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. This position prefers an individual that is mechanically inclined or has a general knowledge of mechanical and automotive skills. Your primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.

    Senior Software Developer

    Job Code: 1823 View Details View Details

    Description: Candidates for this position will: Complete daily assignments that include development of internal applications and external content/commerce web applications Analyze and implement solutions to presented problems while satisfying the user’s needs Write code that is easily maintainable and highly reliable Possess the ability to multi-task and prioritize work as necessary Collaborate with a team to successfully complete projects on time

    Social Media - Support Specialist

    Job Code: 1816 View Details View Details

    Description: The Social Media Office has an immediate opening for a full-time Social Media Support Specialist.
    We are looking for web savvy individuals who has experience in customer service, has a flare for social media with the ability to help monitor our brand in the online space, and nurture those supporters into customers.
    As the Social Media Support Specialist, you will have the opportunity to plan, develop, and maintain current and new social media communications efforts, as well as, make recommendations regarding the use of current and future social media channels. You will serve as a representative for U-Haul International and its affiliates in the online community.

    Job Responsibilities:

    • Plan and manage social media campaigns for U-Haul across several different platforms including Facebook, Twitter, YouTube, blogs, Pinterest etc. while keeping in line with company best practices
    • Maintain a robust community while keeping the voice of the brand, participating in dialogue with the customer when appropriate.
    • Manage multiple projects relating to the effective use of social media. Provide updates and reviews to management at various levels to educate and inform about social media activities, policies, competition, and achievements.
    • Coordinate social media content development, campaigns with other communications projects and event calendar.
    • Identify new opportunities to continually improve the social media presence to engage supporters online and nurture them into customers.
    • Work with the art department as needed, to produce creative items for use in social media campaigns.
    • Create regular blog posts based on industry and company related events, news, reviews, etc.
    • Perform any other duties as designated by the Social Media Manager

    Software Developer

    Job Code: 1822 View Details View Details

    Description: Our internal webteam is looking for a Software Developer needed for a variety of high-profile projects. The candidate will be responsible for daily assignments that include development of internal applications, intranet related development, and external web based, content/commerce driven sites.

    Software Developer

    Job Code: 1822 View Details View Details

    Description: The U-Haul IT team is looking for a Software Developer needed for a variety of high profile web projects. Candidates must have strong interpersonal skills, organizational ability, and the drive to constantly improve their skill set.

    Software Developer (College Boxes)

    Job Code: 1822 View Details View Details

    Description: U-Haul International is seeking a Web Application Developer/System Analyst for our College Boxes entity located in the Phoenix metropolitan area.

    Staff Artist

    Job Code: 2523 View Details View Details

    Description: Under the direction of Computer Graphics Manager and Sr. Production Director, the Staff Artist will produce pre and post production artwork, graphics and typesetting work for various Art Department projects such as in-house publications, ads, brochures, manuals, charts, graphics, fleet and facility imaging, as well as Directory Listings advertisements. Must be versatile and willing to perform a variety of tasks in order to meet project deadlines and will assist in the maintenance of department facilities and equipment. Will perform other related duties as required.

    Staff Assistant

    Job Code: 0159 View Details View Details

    Description: U-Haul International and Amerco Real Estate are in need of a Staff Assistant, the ideal candidate will be assisting our reps in Storage Acquisitions. The ideal candidate will perform a variety of clerical and support work for the department, to include incoming phone calls, travel arrangements, order supplies and prepare department correspondence.

    Structural Engineer

    Job Code: 1657 View Details View Details

    Description: AMERCO Real Estate Company is a National Commercial Developer seeking a Structural Engineer to enable construction development in multiple regions of the United States. Provide a full range of professional services including, coordination of structural construction documents and design calculations. The ideal candidate will have 7+ years experience.

    U-Box Agent (Work from Home)

    Job Code: 1794 View Details View Details

    Description: Do you thrive working in a fast paced environment? Would you enjoy helping people over the phone while working from home?

    Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting and enthusiastic U-Box Agents to assist our customers with rental inquiries about our portable units. Enjoy working from the comfort of your home!

    This job might be for you if:

  • You enjoy helping people during stressful times
  • You are enthusiastic and empathetic and love creating an enjoyable experience
  • Love a challenge and willing to learn different systems and multi-tasking
  • Thrive on a fast-paced environment with minimal supervision
  • You have the perfect office free of distractions and background noise
  • You like U.S. geography and finding different locations on the map
  • You have the ability to diffuse stressful situations
  • Building rapport and strengthening relationship with customers and U-Haul team members
  • Urban Planner

    Job Code: 1210 View Details View Details

    Description: AMERCO Real Estate Company is a National Commercial Developer seeking an Urban Planner who will manage the entire planning, zoning and entitlement process in order to develop a property. The ideal candidate will have 10 years experience and possess construction management experience. Duties: •Research initial zoning requirements and analyze zoning ordinances for properties. •Prepare zoning reports. •Research and analyze zoning ordinances •Communicate ordinance requirements to management •Prepare presentations to attend pre-application meetings with various government councils, as well as make presentation to public hearings and neighborhood meetings. * Architectural drafting ability a plus •Travel required.

    Web Design Intern

    Job Code: 0264 View Details View Details

    Description: U-Haul International, Inc. is seeking a talented & creative Design Intern to join our Digital Design team in Phoenix, Arizona. You can spend a semester (or more!) working closely with our Digital Design team on all sorts of great user experience projects. Here are some of the projects that previous Design Interns have worked on with our team: Illustrate icons and other artwork assets Create responsive wireframes Design the look & feel of a WordPress site Redesign an existing process to work better Create infographics for an internal website Find solutions to complex issues with site navigation

    Web Designer - Web Team

    Job Code: 1740 View Details View Details

    Description: U-Haul International, Inc. is seeking a talented & creative Designer to join our Digital Design team in Phoenix, Arizona. This individual will work closely with the Design Manager to create the User Experience for public-facing websites and internal web applications. We’re looking for a designer with excellent layout and typography skills that can put together stellar mockups in Illustrator or Photoshop (or both!). That’s not all though - we want to find a designer for our team that understands wireframing and site flow/planning too. If you think of yourself as a problem-solving user experience designer, you might be exactly what we’re looking for! This position doesn’t require that you write any code, but to successfully work on our team, you need to have a good understanding of what HTML, CSS, and JavaScript can do. We also do quite a bit of work in WordPress, so any experience you have with that would be a plus! Responsibilities: Take input from management and marketing groups and transform it into beautiful, effective designs Craft solutions to complex design problems Generate developer-friendly wireframes that explain a process Create artwork assets and mockups in Illustrator or Photoshop The designer that is a good fit for our team will have a passion for their craft and be motivated to stay on top of trends and technological changes. More important than anything else – they’re an Idea person! Education & Experience: BS or higher in a design-related field 4+ years of web or related design experience Portfolio Required for Consideration