U-Haul Corporate Headquarters Career Opportunities

2727 North Central Avenue, Phoenix, AZ 85004

Artist - Facility Imaging

Job Code: 2510 View Details View Details

Description: As a Architecture Imaging Artist, you will be responsible for the design, production, and project completion of U-Haul Rental Facilities as it relates to exterior and interior re-imaging project work. This individual will work under the direct supervision of the Senior Production Director to develop artwork, designs, and documentation, and maintain computer and physical filing systems, as well as other related duties as required. We are looking for a career-minded, growth-oriented individual to make a real impact on our daily operations. U Haul International offers significant opportunities for growth and career advancement, and employees are encouraged to take responsibility for their own careers.

Assistant Director of Engineering Services

Job Code: 2299 View Details View Details

Description: Under the direction of, and working with, the Director of Engineering Services (DES), the Assistant Director of Engineering Services (ADES) is responsible for determining the technical, scientific, and administrative direction of Engineering Services and to ensure that all established objectives are obtained. The ADES will work with and, as directed, take a lead role in one or more of the following areas; overseeing technical assignments including forensic research, product testing, monitoring U-haul facilities for compliance with federal regulations, litigation support, creating instructional materials for customers and employees, and presenting product improvement ideas and proposals to senior management. The ADES will be expected to serve as a corporate representative or spokesperson in a variety of situations including: industry associations, legal proceedings to include depositions, trial and arbitration, media and other public and educational events.

Broadband Support Specialist

Job Code: 1295 View Details View Details

Description: Under the direction of the Supervisor, Network Services, the ideal candidate will be responsible for ordering new lines of service and interfacing with outside internet companies. They will also handles contracts, escalations, billing and other related duties.

Business Analyst

Job Code: 1718 View Details View Details

Description: U-Haul is seeking a Business Analyst to play a key role within the business to lead in the development of our internal documentation for the primary purpose of translating customer and other business-defined needs into various written work products that can be used by software developers and software testing teams to continually improve the organization’s electronic tools. As a U-Haul Business Analyst, you will take complex technical concepts and communicate them clearly as standard operating procedures. You will gather information on business processes for purposes of translating business needs into technical documentation, business rules, and functional business requirements. Your work will be primarily used to guide software development and software testing. Juggling multiple projects and driving their successful and timely completion is your forte. You enjoy impressing internal clients with your work product and the subsequent benefits that it produces for your client. You will work across teams to collect information, distill and clarify this information, and produce complete documentation that is both easy to follow and easy to use for various audiences. You welcome technical challenges; you strive to develop industry-leading products that create a great user experience within a fast-paced, customer-focused, team-oriented environment. This position reports to the Manager of Technical Writing.

  • Collaborate with developers and business units alike in both establishing a technical vision and analyzing (and conveying to stakeholders) the tradeoffs associated with internal client’s proposed requirements.
  • Develop documentation for a variety of end users, including business units, software developers, and quality assurance.
  • Works with subject matter experts, quality assurance, and software developers to ensure quality and technical accuracy.
  • Works with team to develop documentation processes and standards.
  • Works on multiple projects from conception to completion. Prov
  • ides input towards general process improvement
  • Coordinate and lead meetings with subject matter experts and stakeholders
  • Ensuring accuracy and completeness of technical documentation
  • Collaborating with developers, test engineers and/or product management during program development phases to gain an understanding of the products/systems/tools to be delivered
  • Analyzing requirements of projects to determine types of documents needed
  • Creating and/or capturing necessary graphics including screen captures, photos, process flow charts, engineering diagrams, and charts to insert into user documentation
  • Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology

  • Business Analyst-U-Haul Self Storage Affiliate

    Job Code: 1718 View Details View Details

    Description:
    The Business Analyst will work closely with the Director of the U-Haul Self Storage Affiliate Network.This person will be responsible for evaluating analytical reports, developing strategic marketing programs, improving operational efficiencies and interacting with senior management.


    Duties:

    • Prepare and analyze daily/monthly reports
    • Determine data trends and identify reasons for the trend
    • Market research and competitor benchmarking
    • Identify and develop opportunities to grow the Affiliate program

    Compensation Analyst

    Job Code: 0137 View Details View Details

    Description: The U-Haul International Human resources Department is seeking a Compensation Analyst to assist in wage and salary administration activities involving varied assignments such as writing and evaluating position descriptions and obtaining necessary approvals for implementing salary ranges as determined by the job evaluations. Analyst will research federal, state or provincial laws and interpret, update and maintain current information concerning laws affecting the compensation function (child labor and minimum wage laws, etc. for the U.S. and Canada.)

  • The Analyst will also interface regularly both verbally and in writing with U-Haul Team members and supervisory personnel, compile and analyze wage, salary, and benefit survey data as needed. Interpret and explain personnel policies as requested or needed by current of former U-haul Team members or authorized outside agencies. Analyst will also perform necessary research to resolve problems as they occur, as well as analyze, prepare and/or audit periodic reports as requested by Management.
  • Responsible for applying and monitoring the Wage and Salary Program and procedures for compensating AMERCO and its subsidiaries' Team members in the United States (U.S.) and Canada (CN) on a fair and equitable basis. Investigate wage and hour complaints and issues. Prepare and audit various compensation reports on a regular basis, ensuring any discrepancies are corrected. Review duties for new or revise position description(s) and conduct on-site audits of positions as needed. Determine exempt status of position descriptions according to the provisions of the Fair Labor Standards Act (FLSA). Evaluate position description(s) to determine correct labor grade.
  • Be prepared to work closely with all levels of management up to and including Executive Staff, Legal representatives as well as team members in order to meet deadlines, develop and recommend approval of new or revised compensation policies, programs procedures and practices based on research and survey results.
  • Able to build a rapport with U-Haul Team members and supervisory personnel to ensure the lines of communication between Compensation and all areas of U-Haul, both field and Phoenix operations are kept open at all times.
  • Provides internal customer service by analyzing, preparing and/or auditing reports and proposals as requested by management.
  • Must be able to maintain a very high level of confidentiality.

  • Deli / Prep Person - U-Haul Corporate Cafe

    Job Code: 1992 View Details View Details

    Description: The U-Haul Corporate Cafe in Phoenix, AZ is looking for eager to learn individuals with friendly, outgoing personalities and excellent customer service skills to work part-time in our Cafe and Catering Department serving lunch, prepping food, and washing dishes.

    If you are a hard working and responsible person who can take initiative, we offer excellent part-time hours for Team Members: Monday-Friday, with shifts ranging between the hours of 5am-6pm. No Nights, No Weekends, No Holidays!

    This is a great opportunity for students or anyone looking for a second job, or flexible moonlighter (part-time) income. FREE Shift Meal. Partial uniform provided.

    eCustomer Service Agent (Work From Home)

    Job Code: 5641 View Details View Details

    Description: U-Haul will soon be hiring committed customer service agents to work from home to assist our customers with various inquiries or concerns related to our products and services. Agents will receive incoming calls from customers across the United States and Canada and must be an advocate for our customers and provide professional and courteous service at all times. As a customer service agent you must actively listen to the customers concerns, make informed decisions, and take the proper course of action to come to a positive resolution with the goal of offering a reasonable resolution to the customer, and retaining the customer's current and future business.

    Equipment Recovery Analyst

    Job Code: 0352 View Details View Details

    Description: Individuals will be responsible for working in various areas of the Equipment Recovery Department (answering phones, taking payments, stolen, overdue, impounded and abandoned equipment). Working with traffic, POS, customers, other departments, jurisdictions and law enforcement.

    Equipment Recovery Analyst-Part Time

    Job Code: 0352 View Details View Details

    Description: Individual selected for this position must have good written and verbal communication skills. Posses strong organizational skills. Responsible for overseeing stolen equipment. Working with U-Haul entities, law enforcement agencies and complete stolen reports. Work and identify equipment that has been reported stolen and clear equipment from stolen status. Working with the Traffic, POS, customers,field locations, DMV's and jurisdictions.

    eSales Agent - Work from Home

    Job Code: 1786 View Details View Details

    Description: Moonlighter Work From Home Position

  • We're currently accepting applications for our Contact Center opportunities. These opportunities are Work-from-Home positions that require sound customer service skills and the desire to meet the needs of our customers. The ideal candidates will possess strong communication and computer skills.
  • Our Classes will be starting in the near future.
  • If your qualifications meet the requirements and qualifications of the position, we will reach out to you for an interview.
  • Field Computer Support/Help Desk Specialist

    Job Code: 1660 View Details View Details

    Description: Description: U-Haul International is seeking a Computer Support/Help Desk Specialist to work in our Field Computer Support department. Under the direction of the Supervisor, the Field Computer Support Specialist provides remote application and technical support to U-Haul field sites and/or end users of the computer based systems that utilize the U-Haul web applications. Support includes direction of proper U-Haul procedures via telephone, electronic chat (Live Help), e-mail and any technical assistance or direction necessary. Candidates must possess good customer service skills and high degree of computer literacy as well as be able to troubleshoot a wide variety of software and hardware issues remotely.

    HR Assistant/Receptionist - Temporary

    Job Code: 0158 View Details View Details

    Description: We're looking for career-minded, growth-oriented individuals to make a real impact on our daily operations. This position will perform a variety of receptionist and general clerical duties to support the department. Excellent telephone skills are required; other duties include but are not limited to data entry, research and mail distribution.

    Internal Auditor

    Job Code: 0236 View Details View Details

    Description: The U-Haul Headquarters located in Central Phoenix (Central Ave and Thomas Rd) is looking for an Internal Fraud Investigator.Ideal candidates should have previous internal audit knowledge, preferably in a service industry field, with 1 to 2 years’ experience. Duties include conducting operational audits, fraud audits and internal control audits at various U-Haul retail stores, repair facilities, and regional offices nationwide, summarizing findings/ solutions, and providing written reports to management. REQUIREMENTS * Must have excellent verbal and written communications skills. Must be able to work independently. * Travel is required for this position. (2 weeks out, 3 weeks in.) * Bachelor’s degree in business preferred.

    Local Search Auditor

    Job Code: 1847 View Details View Details

    Description: Daily Responsibilities

  • Audit existing listings across local search engines to ensure accuracy in categorization and basic business information.
  • Create business listings for new U-Haul Centers and Dealers across all major local search engines with an emphasis on SEO, consistency, and accuracy.
  • Research Emails: Inquiries regarding an array of issues requiring research of a location's history in order to get to the root of the problem and correct it.
  • Generating a feed containing U-Haul Centers/Dealers that is provided to major Local Search Engines, Directory Publisher, Directory Assistance and Data Aggregator.

  • Mainframe COBOL Developer

    Job Code: 1822 View Details View Details

    Description: U-Haul International's Core Enterprise System group is currently in search for a highly skilled COBOL Programmer in our Phoenix AZ location. Responsibilities

  • Develop new and maintain existing functionality. Includes designing and coding of new functionality, implementing production fixes to existing functionality, acting as technical lead on releases and completing release implementation tasks.
  • Assist in maintaining existing applications. Includes batch cycle support, production enquiries and incident tickets, application maintenance tasks, audit support, etc.
  • Create and maintain documentation.
  • Other duties as assigned. General Qualifications:
  • Advanced skills with data analysis and problem solving
  • Advanced skills and knowledge of technical documentation
  • Strong analytical abilities, communication and interpersonal skills
  • Strong time management skills, ability to multi-task and work in a team environment
  • Excellent verbal and written communication skills with a strong focus on customer facing interaction, customer service, and presentation
  • Self-starter with leadership qualities who can work independently and in teams on tasks and projects with limited supervision
  • Ability to provide quality business solutions within compressed time-lines and delivery dates
  • Desire to learn.

  • Network Support Specialist

    Job Code: 1295 View Details View Details

    Description: Under the direction of the Supervisor, Network Services, the ideal candidate will configure, troubleshoot and provide remote assistance for all types of network connections for our folks in the field. Including but not limited to Desktop, telephone and mobile devices.

    Online Marketing Internship - Research INTERN

    Job Code: 0264 View Details View Details

    Description: U-Haul’s Online Marketing & Strategy Department is adding a new Intern to help with creation, research and execution of our online marketing efforts. This is an excellent opportunity, within a dynamic department, for someone who thrives in a small-group environment and will provide valuable real-world examples for your resume.

    Experience in SEO, Marketing, Content Writing or Business Analytics is a plus, but is not required for consideration.

    Range of Responsibilities/Projects:

  • This internship position will work with our Online Marketing & Strategy Program Manager to merge local search optimization into our brick-and-mortar locations across the US and Canada, making it easier for customers to find us when they need our products or services.
  • Identifying search terms used by customers to find our locations online
  • Provide supporting data and make recommendations for changes that will improve the customer’s search experience
  • Become the subject matter expert for hyper-local searches and terms relevant to certain geographic areas
  • Successful interns will also work with our Online Marketing Specialists and Data Analysts to contribute to other department projects/initiatives, including creating digital content for new web pages and editing current web pages for U-Haul products and services, to enhance our presence in organic search, provide increased value to our customer, and increase conversion rates.


  • Qualities of an ideal candidate:
  • A mix of analytical and creative thought processes
  • Able to multi-task and drive hard on time-sensitive projects/initiatives
  • Ability to work well both in groups and individually
  • Passionate about learning & testing what you’ve learned
  • Strong verbal and written communication skills
  • Organizational skills
  • Strategic thinker
  • Paralegal

    Job Code: 1244 View Details View Details

    Description: U-Haul International, Inc. seeks a highly motivated and organized Paralegal to join its Legal Department. The position will be responsible for supporting in-house employment, labor, and commercial litigation attorneys on matters managed by the U-Haul Legal Department.


    General duties include:

  • Utilize department systems for effective management of deadlines, electronic working files and electronic case information.
  • Maintain case dockets and prepare various reports pertaining to litigation.
  • Obtain relevant information regarding claims and suit allegations from internal and external sources.
  • Review discovery demands and gather responses to same
  • Coordinate discovery responses with in-house and outside counsel.
  • Other related duties as required
  • Project Coordination Manager

    Job Code: 0539 View Details View Details

    Description: This position will be responsible for managing the activity of the Project Coordinators and U-Haul Project Request Process. Along with the project coordinators, you will work and interact with multiple department heads, software developers, IT support and executives. You will be responsible for ensuring that all projects are following the processes from start to finish, supervising the liaison between all stakeholders involved with projects. You will ensure project plans are created along with Gantt charts and project timelines. Along with balancing the incoming work-flow with resources and project assignments on the team, you will be responsible for interviewing and hiring additional staff to manage that workload. You will facilitate coordination with projects to ensure business needs are met and or challenges are overcome in order to see the project’s successful completion. This position reports to the executive vice president of UHI. You will be responsible for managing a team of project coordinators that effectively manage hundreds of development and application projects of all departments. Candidates who have prior knowledge of U-Haul customer and field applications will be strongly considered. Candidates who have education/training and/or experience will also be strongly considered.

    Quality Assurance Analyst

    Job Code: 2272 View Details View Details

    Description: Under the direction of the Quality Assurance Lead or IT Manager, contribute to the growth of the organization by testing all software based solutions. Responsible for knowing and understanding the software he/she is testing. Responsible for insuring functionality by utilizing tools to test performance, reliability, find bugs, and any other failures. CONTACTS: Regular contact with other technicians, analysts, developers, designers, database administrators and IT Project Coordinators over the phone or in writing. There may be occasional contact with Marketing Program Managers and/or users who requested the development work.

    Roadside Assistance Agent

    Job Code: 5648 View Details View Details

    Description: The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls. This position will be working at our contact center in downtown Phoenix. Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. This position prefers an individual that is mechanically inclined or has a general knowledge of mechanical and automotive skills. Your primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.

    Senior Software Developer

    Job Code: 1823 View Details View Details

    Description: Candidates for this position will: Complete daily assignments that include development of internal applications and external content/commerce web applications Analyze and implement solutions to presented problems while satisfying the user’s needs Write code that is easily maintainable and highly reliable Possess the ability to multi-task and prioritize work as necessary Collaborate with a team to successfully complete projects on time

    Social Media - Content Strategist

    Job Code: 0296 View Details View Details

    Description: The U-Haul Social Media Team is looking for a Content Strategist who is experienced in the publication of a brand’s content through social channels. This individual will work closely with marketing managers, web analytics and other communications teams to establish a content marketing strategy for U-Haul Social Media profiles and social media administered sites. The ideal candidate understands the channels our audience is using, knows the nuances and context for each, and knows how to maximize company resources to drive impact across digital channels. This position will manage and define the plan for a continuous publishing schedule for social media profiles and social media administered sites, and analyze what content is performing well and how to improve. The ideal candidate will have a demonstrated proficiency in earning audience attention through classic inbound techniques (search, social). This includes a solid understanding of SEO and the way to create content that attracts attention. This individual also will work closely with our external partners on content sharing and planning.

    Software Developer

    Job Code: 1822 View Details View Details

    Description: Our internal webteam is looking for a Software Developer needed for a variety of high-profile projects. The candidate will be responsible for daily assignments that include development of internal applications, intranet related development, and external web based, content/commerce driven sites.

    Software Developer

    Job Code: 1822 View Details View Details

    Description: The U-Haul IT team is looking for a Software Developer needed for a variety of high profile web projects. Candidates must have strong interpersonal skills, organizational ability, and the drive to constantly improve their skill set.

    STRUCTURAL ENGINEER

    Job Code: 1657 View Details View Details

    Description: AMERCO Real Estate Company is a National Commercial Developer seeking a Structural Engineer to enable construction development in multiple regions of the United States. Provide a full range of professional services including, coordination of structural construction documents and design calculations. The ideal candidate will have 7+ years experience.

    Supervisor, Financial Analysis

    Job Code: 0825 View Details View Details

    Description: Under the direction of the Principal Accounting Officer, he/she will manage financial analysis responsibilities and up to four financial analysts and interns. The main responsibilities of the department are real estate valuation, reporting on outstanding and potential real estate financings, data management and support for fellow departments, and ad hoc project requests. Ad-hoc projects may include evaluation of potential investment and business operations, statistical analysis, and financial statement analysis. The position drives improvements in financial analysis via employee management, new analytical tools, and data management. He/she will work with management at U-Haul International, AMERCO and AMERCO Real Estate Company and is expected to provide exemplary analytical services to the company. 1. Direct and manage all activities, functions and personnel of the Financial Analysis Department. 2. Ensure the responsibilities of the Financial Analysis Department are met. 3. Establish and implement short-and long-term goals, objectives, policies, and operating procedures for the Financial Analysis Department under the direction of the Chief Accounting Officer. 4. Assign projects and tasks to Financial Analysis staff. Guarantee the quality and efforts of subordinates and ensure that all tasks are completed in a timely fashion. 5. Prepare analytical reports, forecasts, financial models, presentations and recommendations on various financial and real estate topics. 6. Add to the department's overall value to the organization through the design and development of analytical, reporting, and data management tools. Design and implement improvement initiatives that will lead to streamlined processes. 7. Evaluate the performance, effectiveness and growth of subordinates. Ensure the competency of each subordinate through increasing delegation of responsibility, authority and through formal and informal education. 8. Provide direction to staff by structuring analytical problems, assisting in data collection, identifying areas for further analysis and summarizing analysis for presentation. 9. Communicate projects across departments and respond to ad-hoc requests in a timely manner. 10. Provide guidance on use of standard reports on an on-going basis. 11. Guide the adjustment and improvement of data tools during the transition to SAP. 12. Perform other job related duties as assigned or apparent.

    Technical Writer UHI

    Job Code: 2323 View Details View Details

    Description: U-Haul is seeking a Technical Writer to play a key role within the business to lead in the development of our internal documentation for the primary purpose of translating customer and other business-defined needs into various written work products that can be used by software developers and software testing teams to continually improve the organization’s electronic tools.. As a U-Haul Technical Writer, you will take complex technical concepts and communicate them clearly as standard operating procedures. You will gather information on business processes for purposes of translating business needs into technical documentation, business rules, and functional business requirements. You work will be primarily used to guide software development and software testing. Juggling multiple projects and driving their successful and timely completion is your forte. You enjoy impressing internal clients with your work product and the subsequent benefits that it produces for your client. You will work across teams to collect information, distill and clarify this information, and produce complete documentation that is both easy to follow and easy to use for various audiences. You welcome technical challenges; you strive to develop industry-leading products that create a great user experience within a fast-paced, customer-focused, team-oriented environment. This position reports to the Manager of Technical Writing.

      Duties Include:
    • Design and organize documentation for new and existing business processes and procedures, including but not limited to business rules, functional requirements, and technical requirements.
    • Collaborate with developers and business units alike in both establishing a technical vision and analyzing (and conveying to stakeholders) the tradeoffs associated with internal client’s proposed requirements.
    • Develop documentation for a variety of end users, including business units, software developers, and quality assurance.
    • Works with subject matter experts, quality assurance, and software developers to ensure quality and technical accuracy.
    • Works with team to develop documentation processes and standards.
    • Works on multiple projects from conception to completion.
    • Coordinate and lead meetings with subject matter experts and stakeholders
    • Ensuring accuracy and completeness of technical documentation
    • Collaborating with developers, test engineers and/or product management during program development phases to gain an understanding of the products/systems/tools to be delivered
    • Analyzing requirements of projects to determine types of documents needed
    • Creating and/or capturing necessary graphics including screen captures, photos, process flow charts, engineering diagrams, and charts to insert into user documentation
    • Organize material and complete writing assignments according to set standards re

    Urban Planner

    Job Code: 1210 View Details View Details

    Description: AMERCO Real Estate Company is a National Commercial Developer seeking an Urban Planner who will manage the entire planning, zoning and entitlement process in order to develop a property. The ideal candidate will have 10 years experience and possess construction management experience. Duties: •Research initial zoning requirements and analyze zoning ordinances for properties. •Prepare zoning reports. •Research and analyze zoning ordinances •Communicate ordinance requirements to management •Prepare presentations to attend pre-application meetings with various government councils, as well as make presentation to public hearings and neighborhood meetings. * Architectural drafting ability a plus •Travel required.

    Web Analytics INTERN - Online Marketing Strategy Internship

    Job Code: 0264 View Details View Details

    Description: The Online Marketing & Strategy Team is looking to add a new Intern who is passionate about enhancing the web experience for our users, and motivated to push complex initiatives highlighting our products and services. 

    This is an excellent opportunity for someone who thrives in a small-group environment and enjoys analyzing new ways we can better reach and serve our customers. At U-Haul, our Primary Service Objective is, “To provide a better and better product and service to more and more people at a lower and lower cost”. The efforts of the Online Marketing & Strategy team are guided by this PSO, as we strive each day to find ways we can improve our online offering and better meet the needs of the public. 

    Web Designer - Web Team

    Job Code: 1740 View Details View Details

    Description: U-Haul International, Inc. is seeking a creative, forward thinking Web Designer to join our Web Design team in Phoenix, Arizona.

    Workers Compensation Injury Counselor

    Job Code: 1130 View Details View Details

    Description: Risk Management is looking for an Injury Counselor responsible for the handling and oversight of work related injuries suffered by Team Members. Under the direction of the Risk Manager and Workers’ Compensation Program Manager, the successful candidate will coordinate all related activity with Marketing Company management, the Third Party Administrator, Medical Case management (when appropriate), and outside counsel (when necessary) in bringing each reported injury to its best possible resolution.