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2727 North Central Avenue, Phoenix, AZ 85004
As a Architecture Imaging Artist, you will be responsible for the design, production, and project completion of U-Haul Rental Facilities as it relates to exterior and interior re-imaging project work. This individual will work under the direct supervision of the Senior Production Director to develop artwork, designs, and documentation, and maintain computer and physical filing systems, as well as other related duties as required. We are looking for a career-minded, growth-oriented individual to make a real impact on our daily operations. U Haul International offers significant opportunities for growth and career advancement, and employees are encouraged to take responsibility for their own careers.
Under the direction of, and working with, the Director of Engineering Services (DES), the Assistant Director of Engineering Services (ADES) is responsible for determining the technical, scientific, and administrative direction of Engineering Services and to ensure that all established objectives are obtained. The ADES will work with and, as directed, take a lead role in one or more of the following areas; overseeing technical assignments including forensic research, product testing, monitoring U-haul facilities for compliance with federal regulations, litigation support, creating instructional materials for customers and employees, and presenting product improvement ideas and proposals to senior management. The ADES will be expected to serve as a corporate representative or spokesperson in a variety of situations including: industry associations, legal proceedings to include depositions, trial and arbitration, media and other public and educational events.
Under the direction of the Supervisor, Network Services, the ideal candidate will be responsible for ordering new lines of service and interfacing with outside internet companies. They will also handles contracts, escalations, billing and other related duties.
U-Haul is seeking a Business Analyst to play a key role within the business to lead in the development of our internal documentation for the primary purpose of translating customer and other business-defined needs into various written work products that can be used by software developers and software testing teams to continually improve the organization’s electronic tools. As a U-Haul Business Analyst, you will take complex technical concepts and communicate them clearly as standard operating procedures. You will gather information on business processes for purposes of translating business needs into technical documentation, business rules, and functional business requirements. Your work will be primarily used to guide software development and software testing. Juggling multiple projects and driving their successful and timely completion is your forte. You enjoy impressing internal clients with your work product and the subsequent benefits that it produces for your client. You will work across teams to collect information, distill and clarify this information, and produce complete documentation that is both easy to follow and easy to use for various audiences. You welcome technical challenges; you strive to develop industry-leading products that create a great user experience within a fast-paced, customer-focused, team-oriented environment. This position reports to the Manager of Technical Writing.
The Business Analyst will work closely with the Director of the U-Haul Self Storage Affiliate Network.This person will be responsible for evaluating analytical reports, developing strategic marketing programs, improving operational efficiencies and interacting with senior management.
The U-Haul International Human resources Department is seeking a Compensation Analyst to assist in wage and salary administration activities involving varied assignments such as writing and evaluating position descriptions and obtaining necessary approvals for implementing salary ranges as determined by the job evaluations. Analyst will research federal, state or provincial laws and interpret, update and maintain current information concerning laws affecting the compensation function (child labor and minimum wage laws, etc. for the U.S. and Canada.)
The U-Haul Corporate Cafe in Phoenix, AZ is looking for eager to learn individuals with friendly, outgoing personalities and excellent customer service skills to work part-time in our Cafe and Catering Department serving lunch, prepping food, and washing dishes.
If you are a hard working and responsible person who can take initiative, we offer excellent part-time hours for Team Members: Monday-Friday, with shifts ranging between the hours of 5am-6pm.
No Nights, No Weekends, No Holidays!
This is a great opportunity for students or anyone looking for a second job, or flexible moonlighter (part-time) income. FREE Shift Meal. Partial uniform provided.
U-Haul will soon be hiring committed customer service agents to work from home to assist our customers with various inquiries or concerns related to our products and services. Agents will receive incoming calls from customers across the United States and Canada and must be an advocate for our customers and provide professional and courteous service at all times. As a customer service agent you must actively listen to the customers concerns, make informed decisions, and take the proper course of action to come to a positive resolution with the goal of offering a reasonable resolution to the customer, and retaining the customer's current and future business.
Individuals will be responsible for working in various areas of the Equipment Recovery Department (answering phones, taking payments, stolen, overdue, impounded and abandoned equipment). Working with traffic, POS, customers, other departments, jurisdictions and law enforcement.
Individual selected for this position must have good written and verbal communication skills. Posses strong organizational skills. Responsible for overseeing stolen equipment. Working with U-Haul entities, law enforcement agencies and complete stolen reports. Work and identify equipment that has been reported stolen and clear equipment from stolen status. Working with the Traffic, POS, customers,field locations, DMV's and jurisdictions.
Moonlighter Work From Home Position
Description: U-Haul International is seeking a Computer Support/Help Desk Specialist to work in our Field Computer Support department. Under the direction of the Supervisor, the Field Computer Support Specialist provides remote application and technical support to U-Haul field sites and/or end users of the computer based systems that utilize the U-Haul web applications. Support includes direction of proper U-Haul procedures via telephone, electronic chat (Live Help), e-mail and any technical assistance or direction necessary. Candidates must possess good customer service skills and high degree of computer literacy as well as be able to troubleshoot a wide variety of software and hardware issues remotely.
We're looking for career-minded, growth-oriented individuals to make a real impact on our daily operations. This position will perform a variety of receptionist and general clerical duties to support the department. Excellent telephone skills are required; other duties include but are not limited to data entry, research and mail distribution.
The U-Haul Headquarters located in Central Phoenix (Central Ave and Thomas Rd) is looking for an Internal Fraud Investigator.Ideal candidates should have previous internal audit knowledge, preferably in a service industry field, with 1 to 2 years’ experience. Duties include conducting operational audits, fraud audits and internal control audits at various U-Haul retail stores, repair facilities, and regional offices nationwide, summarizing findings/ solutions, and providing written reports to management.
REQUIREMENTS * Must have excellent verbal and written communications skills.
Must be able to work independently.
* Travel is required for this position. (2 weeks out, 3 weeks in.)
* Bachelor’s degree in business preferred.
U-Haul International's Core Enterprise System group is currently in search for a highly skilled COBOL Programmer in our Phoenix AZ location.
Under the direction of the Supervisor, Network Services, the ideal candidate will configure, troubleshoot and provide remote assistance for all types of network connections for our folks in the field. Including but not limited to Desktop, telephone and mobile devices.
U-Haul’s Online Marketing & Strategy Department is adding a new Intern to help with creation, research and execution of our online marketing efforts. This is an excellent opportunity, within a dynamic department, for someone who thrives in a small-group environment and will provide valuable real-world examples for your resume.
Experience in SEO, Marketing, Content Writing or Business Analytics is a plus, but is not required for consideration.
Range of Responsibilities/Projects:
U-Haul International, Inc. seeks a highly motivated and organized Paralegal to join its Legal Department. The position will be responsible for supporting in-house employment, labor, and commercial litigation attorneys on matters managed by the U-Haul Legal Department.
General duties include:
This position will be responsible for managing the activity of the Project Coordinators and U-Haul Project Request Process. Along with the project coordinators, you will work and interact with multiple department heads, software developers, IT support and executives. You will be responsible for ensuring that all projects are following the processes from start to finish, supervising the liaison between all stakeholders involved with projects. You will ensure project plans are created along with Gantt charts and project timelines. Along with balancing the incoming work-flow with resources and project assignments on the team, you will be responsible for interviewing and hiring additional staff to manage that workload. You will facilitate coordination with projects to ensure business needs are met and or challenges are overcome in order to see the project’s successful completion. This position reports to the executive vice president of UHI. You will be responsible for managing a team of project coordinators that effectively manage hundreds of development and application projects of all departments. Candidates who have prior knowledge of U-Haul customer and field applications will be strongly considered. Candidates who have education/training and/or experience will also be strongly considered.
Under the direction of the Quality Assurance Lead or IT Manager, contribute to the growth of the organization by testing all software based solutions. Responsible for knowing and understanding the software he/she is testing. Responsible for insuring functionality by utilizing tools to test performance, reliability, find bugs, and any other failures.
Regular contact with other technicians, analysts, developers, designers, database administrators and IT Project Coordinators over the phone or in writing. There may be occasional contact with Marketing Program Managers and/or users who requested the development work.
The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls. This position will be working at our contact center in downtown Phoenix. Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. This position prefers an individual that is mechanically inclined or has a general knowledge of mechanical and automotive skills. Your primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.
Candidates for this position will:
Complete daily assignments that include development of internal applications and external content/commerce web applications
Analyze and implement solutions to presented problems while satisfying the user’s needs
Write code that is easily maintainable and highly reliable
Possess the ability to multi-task and prioritize work as necessary
Collaborate with a team to successfully complete projects on time
The U-Haul Social Media Team is looking for a Content Strategist who is experienced in the publication of a brand’s content through social channels. This individual will work closely with marketing managers, web analytics and other communications teams to establish a content marketing strategy for U-Haul Social Media profiles and social media administered sites. The ideal candidate understands the channels our audience is using, knows the nuances and context for each, and knows how to maximize company resources to drive impact across digital channels. This position will manage and define the plan for a continuous publishing schedule for social media profiles and social media administered sites, and analyze what content is performing well and how to improve. The ideal candidate will have a demonstrated proficiency in earning audience attention through classic inbound techniques (search, social). This includes a solid understanding of SEO and the way to create content that attracts attention. This individual also will work closely with our external partners on content sharing and planning.
Our internal webteam is looking for a Software Developer needed for a variety of high-profile projects. The candidate will be responsible for daily assignments that include development of internal applications, intranet related development, and external web based, content/commerce driven sites.
The U-Haul IT team is looking for a Software Developer needed for a variety of high profile web projects. Candidates must have strong interpersonal skills, organizational ability, and the drive to constantly improve their skill set.
AMERCO Real Estate Company is a National Commercial Developer seeking a Structural Engineer to enable construction development in multiple regions of the United States. Provide a full range of professional services including, coordination of structural construction documents and design calculations.
The ideal candidate will have 7+ years experience.
Under the direction of the Principal Accounting Officer, he/she will manage financial analysis responsibilities and up to four financial analysts and interns. The main responsibilities of the department are real estate valuation, reporting on outstanding and potential real estate financings, data management and support for fellow departments, and ad hoc project requests. Ad-hoc projects may include evaluation of potential investment and business operations, statistical analysis, and financial statement analysis. The position drives improvements in financial analysis via employee management, new analytical tools, and data management. He/she will work with management at U-Haul International, AMERCO and AMERCO Real Estate Company and is expected to provide exemplary analytical services to the company.
1. Direct and manage all activities, functions and personnel of the Financial Analysis Department.
2. Ensure the responsibilities of the Financial Analysis Department are met.
3. Establish and implement short-and long-term goals, objectives, policies, and operating procedures for the Financial Analysis Department under the direction of the Chief Accounting Officer.
4. Assign projects and tasks to Financial Analysis staff. Guarantee the quality and efforts of subordinates and ensure that all tasks are completed in a timely fashion.
5. Prepare analytical reports, forecasts, financial models, presentations and recommendations on various financial and real estate topics.
6. Add to the department's overall value to the organization through the design and development of analytical, reporting, and data management tools. Design and implement improvement initiatives that will lead to streamlined processes.
7. Evaluate the performance, effectiveness and growth of subordinates. Ensure the competency of each subordinate through increasing delegation of responsibility, authority and through formal and informal education.
8. Provide direction to staff by structuring analytical problems, assisting in data collection, identifying areas for further analysis and summarizing analysis for presentation.
9. Communicate projects across departments and respond to ad-hoc requests in a timely manner.
10. Provide guidance on use of standard reports on an on-going basis.
11. Guide the adjustment and improvement of data tools during the transition to SAP.
12. Perform other job related duties as assigned or apparent.
U-Haul is seeking a Technical Writer to play a key role within the business to lead in the development of our internal documentation for the primary purpose of translating customer and other business-defined needs into various written work products that can be used by software developers and software testing teams to continually improve the organization’s electronic tools.. As a U-Haul Technical Writer, you will take complex technical concepts and communicate them clearly as standard operating procedures. You will gather information on business processes for purposes of translating business needs into technical documentation, business rules, and functional business requirements. You work will be primarily used to guide software development and software testing. Juggling multiple projects and driving their successful and timely completion is your forte. You enjoy impressing internal clients with your work product and the subsequent benefits that it produces for your client. You will work across teams to collect information, distill and clarify this information, and produce complete documentation that is both easy to follow and easy to use for various audiences. You welcome technical challenges; you strive to develop industry-leading products that create a great user experience within a fast-paced, customer-focused, team-oriented environment. This position reports to the Manager of Technical Writing.
AMERCO Real Estate Company is a National Commercial Developer seeking an Urban Planner who will manage the entire planning, zoning and entitlement process in order to develop a property.
The ideal candidate will have 10 years experience and possess construction management experience.
•Research initial zoning requirements and analyze zoning ordinances for properties.
•Prepare zoning reports.
•Research and analyze zoning ordinances
•Communicate ordinance requirements to management
•Prepare presentations to attend pre-application meetings with various government councils, as well as make presentation to public hearings and neighborhood meetings.
* Architectural drafting ability a plus
The Online Marketing & Strategy Team is looking to add a new Intern who is passionate about enhancing the web experience for our users, and motivated to push complex initiatives highlighting our products and services.
This is an excellent opportunity for someone who thrives in a small-group environment and enjoys analyzing new ways we can better reach and serve our customers. At U-Haul, our Primary Service Objective is, “To provide a better and better product and service to more and more people at a lower and lower cost”. The efforts of the Online Marketing & Strategy team are guided by this PSO, as we strive each day to find ways we can improve our online offering and better meet the needs of the public.
U-Haul International, Inc. is seeking a creative, forward thinking Web Designer to join our Web Design team in Phoenix, Arizona.
Risk Management is looking for an Injury Counselor responsible for the handling and oversight of work related injuries suffered by Team Members. Under the direction of the Risk Manager and Workers’ Compensation Program Manager, the successful candidate will coordinate all related activity with Marketing Company management, the Third Party Administrator, Medical Case management (when appropriate), and outside counsel (when necessary) in bringing each reported injury to its best possible resolution.
Equal Opportunity Employer and Drug-Free Environment
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