Job Detail

Hitch Central Agent (Work From Home)

U-Haul Corporate Headquarters
U-Haul International
2727 N Central Ave

The Hitch Central team is a specialized group within the U-Haul Contact Center and we are looking for agents to work from their homes and answer incoming calls and provide technical support and assistance with regards to our hitch products and services. Applicants must have good communication skills, and a good grasp of United States geography. Three weeks of one on one training will be provided at our corporate headquarters.

• No prior experience with hitches is necessary
• Must have a commitment to quality customer service
• Possess courteous and professional phone skills
• Positive and professional demeanor
• Be able to work independently
• Excellent verbal and written communication skills
• Ability to effectively handle multiple tasks in a fast paced environment
• Must have mechanical aptitude and ability to learn all aspects of hitch installations

Work at home positions require a quiet, private work area. Team members working from home must also supply and maintain a USB headset, broadband/high speed Internet and a PC or laptop. The Company does not supply or maintain these items. No separate phone line is required. Wi-Fi or wireless Internet service is not allowed. Internet speed and PC or laptop must meet minimum requirements. 2GB Ram (MINIMUM) with 5GB hard disc space available (or greater). Processor: Core i3, equivalent or higher
Work Environment:
This is a work at home position.
Work Status:
Hours Needed:

(These hours may change based on business needs)

  • Sun – 8am to 6pm
  • Mon – 10am to 6pm
  • Tue – 10am to 6pm
  • Wed – 10am to 6pm
  • Thu – 10am to 6pm
  • Fri – 10am to 6pm
  • Sat – 8am to 6pm