Job Detail

Help Desk Specialist

U-Haul Corporate Headquarters
U-Haul International
2727 N Central Ave
PHOENIX , AZ

Company Info:
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Description:
Under the direction of the Lead Help Desk Representative, with technical guidance from the Supervisor, you will provide help desk/computer support to U-haul corporate staff. This position will require physical activity such as moving, installing, connecting/disconnecting various hardware equipment. Candidate must be able to lift at least 60lbs, and be able to crawl in tight spaces. The ideal candidate will provide:
  • Desktop configuration
  • Responsible for tracking/recording user problems and responding quickly
  • Ensure user PC's are secure and functioning according to departmental standards
  • Assist with user set up and permissions
  • Assist the systems/network enhancements, maintenance and support
  • This is an entry-level position ideal for someone with a passion of IT that wants to learn and grow.
    Requirements:
  • Excellent communication skills (both written and verbal)
  • Excellent customer service skills
  • Ability to communicate with end-users to ensure their issues are being resolved.
  • Can not be restricted from lifting 60lbs
  • Can not be restricted from crawling in tight spaces
  • Knowledge of Active Directory a plus
  • Work Status:
    Full-Time