Job Detail

Network Support Specialist

U-Haul Corporate Headquarters
U-Haul International
2727 N Central Ave
PHOENIX , AZ

Company Info:
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Description:
  • Initially provide remote help to U-Haul locations across the U.S. and Canada by supporting the usage and repair of mobile devices and other peripherals.
  • Responsible for the installation of structured cabling, voice, and data systems, TCP/IP, networks and wireless solutions. Work within a team environment to support assistance and other customer service activities. Responsible for supporting personal computers, peripheral equipment, networks, communication equipment and for proving support for user's software and hardware needs.
  • Requirements:
  • Working knowledge of PC applications, mobile devices and networks. Good Customer Service skills. Good organization and communication skills.
  • Requires sufficient analytical skills to assess problems or unusual situations and the ability to develop solutions. Must have the ability to install and troubleshoot most network equipment which includes; switches routers and modems. Requires the ability to work well in a team environment with little or no supervision. Must understand basic IP addressing and have knowledge of transmission, broadcasting, switching, control and operations of wireless systems.
  • Tools/Machinery: Standard network test instruments and hand tools, pliers, wrenches, current/voltage probes, signal measuring equipment. DATA crimps, power drills, voltage or current meters, wire or cable cutters, Personal computer, telephone and photocopier.
  • Work Status:
    Full-Time