Job Detail

Business Analyst

Oxford Life Insurance Company
OXFORD LIFE INSURANCE
2727 N CENTRAL
PHOENIX , AZ

Company Info:
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Description:
    Oxford Life Insurance is looking for a Business Analyst to perform new product setup, products update setup and testing. This person will also lead the conversion of new business acquisitions and handle high-level policy/claim changes resulting from business processing errors and system failures.
    The Business Analyst will:
  • Consults with functional unit(s) and personnel to identify, define, and document business needs or problems
  • Acts as a liaison between departmental end-users, and information technology department in the analysis and design to ensure optimal operational performance.
  • Analyzes the feasibility of, and develops requirements for enhancements to existing systems and ensures the system design fits the needs of the users.
  • Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes
  • Plans, organizes and conducts business process re-engineering/improvement projects.
  • Researches and prepares statistical reports using data from multiple systems. Consolidates information into cohesive and understandable form for management.
  • Participates in user acceptance testing and testing of new system functionality.
  • Collaborates with the Information Systems and Web departments to utilize technology for e-commerce and/or to provide better customer service through technology.
  • Gather data in order to produce and analyze monthly reports for departments.
  • Configures and implements new systems while applying current business processes (Lifepro, Firelight).
  • Be a resource for newly implemented systems, as needed.
Requirements:
  • 2 years of experience in business process analysis, major computer system implementations, large group facilitation, and/or major analytical or research studies
  • Excellent written and oral communications skills
  • Demonstrate proficiency in Microsoft Office products with a focus on Excel and Word
  • Excellent organizational skills
  • Must be detail-oriented
Education/Training:
  • Bachelor’s degree preferred
  • 3 – 4 years of insurance industry experience
  • Insurance industry training programs such as Life Office Management Association (LOMA) or Health Insurance Association of America
Work Status:
Full-Time