Job Detail

Network Support Specialist

U-Haul Corporate Headquarters
U-Haul International
2727 N Central Ave
PHOENIX , AZ

Company Info:
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Description:
  • Team member will provide technical support to U-Haul locations across the U.S. and Canada by troubleshooting Internet connections, configuring network equipment and supporting mobile devices.
  • Responsible for remote assistance to teleworkers connecting to the U-Haul network.
  • Will work within a team environment to provide Customer Service focused support.
  • Responsible for working with Service providers, end users and other U-Haul teams, to troubleshoot connections and equipment and take corrective action for problems.
  • Perform routine maintenance or other projects as required.
  • Will create and/or update internal tickets to document tasks, projects and daily work.
  • Requirements:
  • Working knowledge of Networks, PC/Mac OS and mobile devices.
  • Must understand IP addressing and have basic knowledge of routing/switching, tunneling, security and wireless systems.
  • Experience with Cisco Router and Switch configuration
  • Detail-oriented and organized with excellent analytical and troubleshooting skills
  • Requires the ability to work well in a team environment with little or no supervision.
  • Ability to follow through with tasks, projects and handle several tasks simultaneously
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Occasional off hours work is required.
  • Work Status:
    Full-Time