Computer Support Specialist
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Under the direction of the Team Lead, with technical guidance from the Supervisor, you will provide computer support to U-Haul corporate staff. This position will require physical activity such as moving, installing, connecting/disconnecting various hardware equipment. Candidate must be able to lift at least 50lbs and be able to crawl in tight spaces.
PAY: $19/Hr with a chance to go to $20 after 90 days.
Responsibility in tracking and recording user problems to identify bottlenecks.
Report current status via the ticketing system (Cherwell), shift reports, and email.
The ideal candidate expectation will be to:
Assist with PC deployment initiatives and endpoint migrations.
Assist with user set up and permissions (access, shares, printer mapping, etc.)
Assist in elevating the knowledge of your peers and customers.
KNOWLEDGE, SKILLS AND ABILITIES:
Experience troubleshooting endpoint issues.
Experience with domain user creation and permissions.
Leadership skills and demonstrating ownership of issues by example is a must.
Excellent communication skills (both written and verbal)
Excellent customer service skills
Ability to communicate with end-users to ensure their issues are being resolved.
Entry level Helpdesk
High School Diploma or GED required.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to lift up to 50 lbs.
Perks of joining the U-Haul fleet:
Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.
Here are just some of the programs U-Haul has available:
Full medical coverage
New indoor basketball and fitness gym including workout classes
Onsite medical clinic for you and your family
Opportunities for advancement
Valuable on-the-job training
Dental & Vision Plans
Business and travel insurance
YouMatter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Critical illness/Group accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw legal program
MetLife auto and home insurance
Discounts on cell phone plans, hotels, and more
LifeLock identity theft
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University
Savvy consumer wellness programs- from health care tips to financial wellness
U-Haul federal credit union
U-Haul is family. In many cases, that’s not just figurative talk. Generations of the same families often choose to build careers here, realizing that a personal investment in U-Haul means providing for each other. U-Haul was founded in 1945 by the Shoen family in Ridgefield, Washington. After a year of innovations, the company relocated its headquarters to Phoenix, Arizona. U-Haul helps families move from locations in all 50 states and 13 Canadian Provinces and Territories. Today, U-Haul has grown into more than trucks and trailers, we offer a variety of services such as U-Box, Self-storage and Moving help. When a family entrusts U-Haul and its services with their loved ones and possessions amid the stress and adventure of a move, we embrace that awesome responsibility. A caring culture means catering to our millions of annual customers. But it also means supporting our thousands of dedicated Team Members.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.