Shipping Operations Representative
Family Traditions:
U-Haul is family. In many cases, that’s not just figurative talk. Generations of the same families often choose to build careers here, realizing that a personal investment in U-Haul means providing for each other. U-Haul was founded in 1945 by the Shoen family in Ridgefield, Washington. After a year of innovations, the company relocated its headquarters to Phoenix, Arizona. U-Haul helps families move from locations in all 50 states and 13 Canadian Provinces and Territories. Today, U-Haul has grown into more than trucks and trailers, we offer a variety of services such as U-Box, self-storage and Moving Help. When a family entrusts U-Haul and its services with their loved ones and possessions amid the stress and adventure of a move, we embrace that awesome responsibility. A caring culture means catering to our millions of annual customers. But it also means supporting our thousands of dedicated Team Members.
Become part of a team:
U-Box Shipping is seeking career-minded, growth-oriented individuals to make a real impact on our daily operations as a Shipping Operations Representative. Under the direction of the Shipping Operations Manager, this position manages the full process of tracking and tracing customer shipments being hauled by our transportation companies. This representative will work with both our field personnel and our transportation companies to ensure our U-Boxes are being transported effectively and efficiently. If you join this quickly growing team you can expect a challenging, fast paced environment and a rewarding position with compensation and benefits to match.
Duties Include:
Interacting with field personnel via phone and email.
Interacting with transportation companies via phone and email.
Requesting and scheduling pickup and delivery appointments for our transportation companies.
Managing each assigned carrier account’s shipments from pickup to delivery
Answering all incoming calls.
Updating all necessary systems as needed: U-Haul Systems as well as a TMS (Transportation Management System)
Requirements:
Confident and independent in decision making
Ability to multi-task and adapt quickly
Basic computer skills, including Microsoft Word & Excel & Typing
Must be detail oriented and organized
Strong analytical and reasoning skills
Must be able to work in a fast-paced environment
Must be dedicated, dependable and reliable
Preferred Requirements:
1+ years in customer service
1+ years in an office setting
PLEASE NOTE: Shift includes a rotating Saturday shift every 8-12 weeks
U-Haul Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.