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U-Box Customer Care Representative (Non-CDL)

Becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver).  As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

U-Box Customer Care Driver Responsibilities:

With training-

  • Operate a flatbed truck (training provided).
  • Operate an 8000-lb propane forklift or truck-mounted forklift (training provided).
  • Load and unload storage containers for timely delivery.
  • Transport storage containers to and from designated locations, such as customers’ homes and businesses (local routes only).
  • Participate in ongoing professional development through U-Haul University.

Additional Responsibilities During Downtime (Cross-Training as a Customer Service Representative):

  • Assist customers with U-Haul products and services both inside and outside the center.
  • Clean, inspect, and maintain equipment; move and hook up trucks and trailers.
  • Prepare rental invoices and process returns.
  • Perform other assigned tasks and cross-training.

Minimum Requirements:

  • Willin to learn
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Driver License
  • Great customer service

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey’s SmartDollar Program

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.



U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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