Business Analyst
Job Title: Business Analyst
Location: Phoenix, AZ (on-site)
Job Type: Full-Time
About the Role:
We are seeking a motivated and detail-oriented Business Analyst to join our Operations team. This early-career opportunity is perfect for someone who thrives on solving problems, streamlining processes, and working collaboratively across departments to drive results. In this role, you will support initiatives that improve operational efficiency, enhance customer and team member experiences, and align business needs with technical solutions.
Key Responsibilities:
- Analyze current business processes and identify gaps and areas for improvement
- Work cross-functionally with business and technical teams to gather, document, and validate requirements
- Translate complex business needs into clear and actionable documentation (e.g., user stories, process maps, workflows)
- Support implementation of process improvements and monitor outcomes
- Perform data analysis to support decision-making and provide meaningful insights
- Assist in project planning and execution, ensuring tasks are completed on time and aligned with business goals
- Communicate effectively with stakeholders at various levels of the organization
Qualifications:
- Bachelor’s degree in Business, Information Systems, or a related field
- 0–2 years of relevant experience (internships, academic projects, or coursework considered)
- Strong written, verbal, and analytical skills
- Ability to understand and synthesize complex requirements
- Proactive and curious mindset with a focus on continuous improvement
- Comfortable collaborating with cross-functional teams in a fast-paced environment
- Proficiency in Microsoft Excel and PowerPoint; familiarity with tools like SQL, PowerBI, or JIRA is a plus
What We Offer:
- Structured training and mentorship for career growth
- Opportunities to work on meaningful projects that impact business performance
- A collaborative and inclusive team environment
- Competitive salary and benefits package
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.