Business Analyst
We are seeking a motivated and detail-oriented Business Analyst to join our Operations team. This early-career opportunity is perfect for someone who thrives on solving problems, streamlining processes, and working collaboratively across departments to drive results. In this role, you will support initiatives that improve operational efficiency, enhance customer and team member experiences, and align business needs with technical solutions.
This is a fully onsite position located at our corporate campus in Phoenix, AZ.
Key Responsibilities:
Analyze current business processes and identify gaps and areas for improvement
Work cross-functionally with business and technical teams to gather, document, and validate requirements
Translate complex business needs into clear and actionable documentation (e.g., user stories, process maps, workflows)
Support implementation of process improvements and monitor outcomes
Perform data analysis to support decision-making and provide meaningful insights
Assist in project planning and execution, ensuring tasks are completed on time and aligned with business goals
Communicate effectively with stakeholders at various levels of the organization
Qualifications:
Bachelor’s degree in Business, Information Systems, or a related field
0–2 years of relevant experience (internships, academic projects, or coursework considered)
Strong written, verbal, and analytical skills
Ability to understand and synthesize complex requirements
Proactive and curious mindset with a focus on continuous improvement
Comfortable collaborating with cross-functional teams in a fast-paced environment
Proficiency in Microsoft Excel and PowerPoint; familiarity with tools like SQL, PowerBI, or JIRA is a plus
What We Offer:
Structured training and mentorship for career growth
Opportunities to work on meaningful projects that impact business performance
A collaborative and inclusive team environment
Competitive salary and benefits package
U-Haul Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.