Bodily Injury Adjuster
U-Haul Claims Canada is seeking a claims examiner who will be responsible to investigate, evaluate and settle complex both bodily injury claims across Canada. The files are of varying complexity, and the successful candidate will have a dynamic personality and the ability to excel in a high-performance environment. The successful candidate will investigate, evaluate, negotiate and settle Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients, legal counsel and more.
Essential Duties:
Full handle of both direct deal and litigated files
Investigate, evaluate, negotiate Bodily Injury losses of moderate to high complexity
Post-secondary education completed in a related field
Investigation, collection, and analysis of claims information
Accurate recording, reporting and presentation of files
Manage challenging coverage claims with tact and professionalism
Arrange and manage vendors for your investigation (IA's, surveillance, legal defense, defense medicals)
Maintain accurate reserves and expense control
Manage claims in litigation, participate in mediations, pre-trials and trials
Minimum 3 years of experience handling bodily injury claims
CIP or working towards designation is required
Strong organizational; decision making and problem-solving skillset
Excellent communication skills, both written and verbal
Expertise in file preparation, and demonstrate ability to negotiate a file to resolution
Knowledge of claims settlement, policy wording, and fraud investigations with ability to identify and analyze coverage issues
Strong general computer knowledge required
Knowledge of handling claims across Canada, is an asset
After hours and on call responsibilities in rotation
Other Duties:
Attend meetings and seminars to keep abreast of changes in the insurance field as needed
Participate in team or other meetings as requested or required. This may include travel to meetings away from the normal work location
Handle overflow claim assignments from other teams as requested
Work on special projects as assigned.
Education/Training Requirements:
2–4 years of Bodily Injury adjusting experience
Post-secondary education in Insurance, Business, or a related field; CIP designation, or in progress
U-Haul Offers:
Extended Health Care
Prescription drug coverage
Paramedical services
Health Spending Account (HSA)
Dental & Vision
Life Insurance
Dependent Life Insurance
Optional Life Insurance
Optional employee & spouse life insurance available
Employee-paid premiums (portable upon leaving U-Haul)
Subject to Evidence of Insurability
Career stability
Opportunities for advancement
Valuable on-the-job training
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U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.