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Equipment Damage Representative

Job Description:

  • Investigation and collection of damages that occurred to a U-Haul rental equipment.

  • Contacting customers who caused damages to their rental and did not purchase or honor the contract terms.

  • Contacting third parties who caused damages to a U-Haul vehicle either on rental or on lot.

  • Filing claims and collecting from insurance carriers for recovery of damages.

  • Establish payment arrangements for those that are uninsured.

  • Consists of very heavy phone work.

  • Candidate will be in constant contact with U-Haul Customers and U-Haul entities.

  • Organizational skills are key to a successful EDU Representative.

Requirements:

  • Collections experience is a plus.

  • Ability to organize and maintain a large pending of claims.

  • Ability to handle Customers/Peers in a professional manner.

  • Microsoft Word/Excel experience.

Education/Training:

  • High School Diploma or higher

Work Status:

  • Full-Time-100% in office

U-Haul/Repwest Offers:

  • Full Medical coverage 

  • Prescription plans 

  • Dental & Vision Plans 

  • New indoor fitness gym 

  • Gym Reimbursement Program 

  • Registered Dietitian Program  

  • Weight Watchers  

  • Onsite medical clinic for you and your family 

  • Career stability 

  • Opportunities for advancement 

  • Valuable on-the-job training 

  • Tuition reimbursement program 

  • Free online courses for personal and professional development at U-Haul University® 

  • Business and travel insurance 

  • You Matter Employee Assistance Program 

  • Paid holidays, vacation, and sick days  

  • Employee Stock Ownership Plan (ESOP) 

  • 401(k) Savings Plan 

  • Life insurance 

  • Critical Illness/Group Accident 

  • 24-hour physician available for kids 

  • MetLaw Legal program 

  • MetLife auto and home insurance 

  • Mindset App Program 

  • Discounts on cell phone plans, hotels, and more 

  • LifeLock Identity Theft 

  • Savvy consumer wellness programs - from health care tips to financial wellness 

  • Dave Ramsey’s SmartDollar Program 

  • U-Haul Federal Credit Union 

  • Wellness Program



U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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