Equipment Recovery Specialist
To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
Are you detail-oriented, with a fast-paced mindset and a can-do attitude? If so, consider becoming U-Haul’s newest Equipment Recovery Specialist. In this role you will assist Field team members by ascertaining the location of missing or overdue equipment, ensuring that U-Haul assets can be recovered safely and efficiently.
Primary Responsibilities:
Obtain and organize information regarding overdue, missing, lost, or stolen U-Haul equipment
Track and communicate location of missing or impounded equipment
Aid law enforcement in investigation and processes necessary for equipment recovery
Minimum Qualifications:
General computer knowledge
1 year of call center or collections
1 year of office experience
Reliability and excellent attendance
Excellent written and verbal communication skills
Ability to handle sensitive and confidential information
Schedule: 40 hours/week (5, 8-hour shifts) in between 6am-6pm, Monday-Friday and 6am-4:30pm on Saturday (specific hours will be determined)
Perks of joining the U-Haul fleet:
Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
U-Haul Offers:
Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Onsite medical clinic for team members and eligible family members
New indoor fitness gym (Midtown Phoenix campus)
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U-Haul Kids Program
24-Hour Nurse Line
Wellness Program (Healthier You initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U-Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company-paid life insurance
Voluntary life insurance options
Short-Term and Long-Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U-Haul Federal Credit Union
Paid holidays, vacation, and sick time
You Matter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U-Haul Mothers Program (Paid maternity leave)
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.