Technician Certification Instructor
The Technician Certification Instructor is responsible for delivering technical training and certification programs for technicians through classroom, virtual, and hands-on instruction. This role supports technician development by providing education, mentorship, and curriculum aligned with company standards and evolving industry practices.
SPECIFIC DESIRED EXPERIENCE
- 5 years of general automotive experience preferred.
- Acute attention to detail.
- Excellent oral communication skills in English and technical writing.
- Professional appearance, demeanor and have a positive attitude.
- Experience with Microsoft Office
- Desired experience to document control.
- Use of OEM tools, software, and service information systems
- Experienced in Diagnostics and troubleshooting techniques
- Experienced in delivering structured, engaging classroom instruction to effectively communicate technical concepts.
- U-Haul Master Technician is a plus!
SPECIFY DUTIES AND COMMENTS
- Deliver structured on-site workshops to technicians seeking certification (classroom, virtual, and hands-on environments).
- Develop, update, and maintain instructional materials, curriculum, and testing content aligned with certification standards.
- Provide coaching, mentorship, and remediation plans for technicians needing additional support.
- Ensure compliance with industry standards, safety regulations, and organizational policies.
- Track and document student progress, certification outcomes, and education effectiveness.
- Stay current with evolving technologies, tools, and best practices relevant to technician roles.
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- Collaborate with management, subject matter experts, and operations teams to align education with business needs.
- Support continuous improvement by analyzing education feedback, pass/fail rates, and performance data.
- Monitor new courses available that can be added into the program.
- Assist with organizing the Detroit Summit and Phoenix Summit’s along with the Technician Certification Rodeo.
U-HAUL OFFERS:
- Medical insurance
- Prescription drug plans
- Dental & Vision plan with hearing care discounts
- Onsite medical clinic for team members and eligible family members
- New indoor fitness gym (Midtown Phoenix campus)
- Get Fit Gym Reimbursement Program
- Registered Dietitian Program
- WeightWatchers®
- CVS Virtual Care
- U-Haul Kids Program
- 24-Hour Nurse Line
- Wellness Program (Healthier You initiatives & challenges)
- Mindset App Reimbursement
- Pet Insurance & Wellness plans
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U-Haul University®
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Company-paid life insurance
- Voluntary life insurance options
- Short-Term and Long-Term Disability
- Critical Illness, Accident & Hospital Indemnity plans
- Business & business travel insurance
- MetLaw Legal Program
- MetLife Auto & Home Insurance
- LifeLock Identity Theft Protection
- Dave Ramsey’s SmartDollar® Financial Wellness Program
- U-Haul Federal Credit Union
- Paid holidays, vacation, and sick time
- You Matter Employee Assistance Program (EAP)
- Discounts on cell phone plans, hotels, computers, vehicles & more
- Community involvement & volunteer opportunities
- U-Haul Mothers Program (Paid maternity leave)
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.