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Business Analyst

Business Process Analysts partner with business unit stakeholders and technical staff to identity and document business system solutions for changes to business processes, policies, and information systems.  This individual will document business requirements, evaluate the effectiveness of business processes and offer recommendations for improvement. Improvements can encompass company-wide scenarios or specific operations level processes. This will include significant responsibility for detailed development roadmap, analysis, and re-engineering of processes with a focus on standard operating procedures. As a member of the Business Process Management Team, Business Process Analysts work together to ensure standardized requirements management across multiple groups. 


  • Work directly with business departments to gather and document current and future requirements, develop specifications, facilitate testing, training and user acceptance

  • Data collection, quantitative and qualitative analysis, root cause problem solving, and solution design

  • Communicate analysis results and make recommendations to business partners and technology team partners

  • Map current and future state workflows

  • Develop roadmaps for improvement projects, follow up and report progress to management


  • Ability to clearly describe end-to-end business processes with the key integration points and work cross-functionally across different business processes within an organization

  • Strong partnering, problem solving and interpersonal skills

  • Strong oral and written communication skills

  • Excellent analytical skills

  • Resourceful and divergent thinking skills

  • Attention to detail and superior organization skills

  • Ability to conduct root cause analysis

  • Curiosity, and willingness to learn

  • Ability to manage multiple tasks required to meet project deadlines

  • Team player attitude \ customer focused

  • The ability to work in a collaborative team environment and/or autonomously

Perks of joining the U-Haul fleet:

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.

Here are just some of the programs U-Haul has available:

  • Full Medical coverage 

  • Prescription plans 

  • Dental & Vision Plans 

  • New indoor fitness gym 

  • Gym Reimbursement Program 

  • Registered Dietitian Program  

  • Weight Watchers  

  • Onsite medical clinic for you and your family 

  • Career stability 

  • Opportunities for advancement 

  • Valuable on-the-job training 

  • Tuition reimbursement program 

  • Free online courses for personal and professional development at U-Haul University® 

  • Business and travel insurance 

  • You Matter Employee Assistance Program 

  • Paid holidays, vacation, and sick days  

  • Employee Stock Ownership Plan (ESOP) 

  • 401(k) Savings Plan 

  • Life insurance 

  • Critical Illness/Group Accident 

  • 24-hour physician available for kids 

  • Subsidized gym/ membership 

  • MetLaw Legal program 

  • MetLife auto and home insurance 

  • Mindset App Program 

  • Discounts on cell phone plans, hotels, and more

  • LifeLock identity Theft 

  • Savvy consumer wellness programs- from health care tips to financial wellness 

  • Dave Ramsey’s SmartDollar Program 

  • U-Haul federal credit union 

  • Wellness Program 

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.