Account Representative
This position will consist of learning the provisioning areas of the IT Services department which includes our telephone and broadband provisioning teams.
They will process work orders, emails, phone calls and tickets that come in from our field and corporate locations for telephone and broadband services for phone lines, VoIP, broadband, new acquisitions, moves, adds, upgrades, repair, and change requests as well as other assigned department projects.
The ideal candidate needs to have a positive attitude with the desire to grow and learn within the department. Someone who possesses a strong, project-oriented mindset, and is willing to give 100% effort. The person will also display a good work ethic with the ability to learn quickly. If you’re willing to learn, we will teach you everything you need to know to be successful in IT Services. U-Haul team members are preferred, and experience with Excel, Word, internal applications and Microsoft office is a plus for this position.
Preferred Qualifications:
Excellent communication skills, both in person and on the phone
Basic computer skills
Ability to multi-task and adapt quickly
A great attitude and true professionalism
Team work ethic
Flexibility
Perks of joining the U-Haul fleet:
Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Here are just some of the programs U-Haul has available:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/membership
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
50% discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.